Elishia Brown
RES/351
December 01, 2014
Dr. Annette West
Business Research Ethics in Supervising
Introduction
The article I chose takes into account a scandal in the workplace. A married member of upper management has been caught conducting an improper relationship with an hourly employee. Everything is out in the open. Rumors are rampant; jobs are on the line, and ethics, in general, have been called into question by everyone. Why should this personal affair have such an enormous impact on day to day business, and as a supervisor, how do we handle the aftermath?
Scandal
The affair itself is not a problem, however. The problem is what the issue represents. The workplace become saturated …show more content…
When it does, there are certain things that should and should not be done. First, we need to address the concerns of the employees about honesty, integrity, and fairness. Re-assure them that the proper steps will be taken to investigate the matter thoroughly. Daily, I can attest to hearing some tidbit of information about this person or that, whereby some illicit happenings is going on. I have heard of issues involving a high ranking member of management, and the matter turned out to be no more than chatter among the break room busy bodies. Recall the company’s mission statement, formal ethics policy, or code of conduct (Ruiz-Palomino & Martinez-Canas, 2011). Help them to understand that this was a case of poor judgment and that it has no bearing on the sound judgment of others on the management team. “Moral ideology is expected to be an important individual difference, in the face of ethical dilemmas” (Ruiz-Palomino & Martinez-Canas, …show more content…
The behavior of those involved in such a scandal should not be addressed, rather emphasize the fact that company business comes first. Remind everyone of their responsibility to ensure customer satisfaction, which requires their full attention and participation. Drawing conclusions or verbalizing opinions have no bearing on the work at hand and should be dealt with as would any other disruption of the workplace.
Credibility has to be re-established. Therefore, employees and customers must be reminded that one individual’s behavior does not supersede the values of the company. Make sure that as a supervisor that no reproach is brought about. The behavior of the supervisor is seen as the intended norm of the group and trickles down through the lower levels (Ruiz-Palomino & Martinez-Canas, 2011).