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Case
Does Good Job Enrichment Policy and Practices Impact
Employee’s Job Satisfaction?
William S.Y. Pan, University of New Haven
Jack Werblow, University of New Haven
ABSTRACT
In this research we investigate the question whether and to what extent that an employer’s good job enrichment program impact on the level of employees’ job satisfaction? We focus our study on the employees who have been on the job for at least one year. We further assume that the employer has already implemented a well-designed job enrichment program for many years. Our findings indicate that an enriched job program, at a minimum, empowers the employee to control over the way that job task is accomplished. As a result, it can add to employees’ job satisfaction. More often a good job enrichment program do allow and encourage face to face exchange and interaction among employees, as well as to provide a more socially friendly and supportive workplaces environment in which employees can discuss issues or problems in confidence with their supervisor/peers.
Introduction
Job Enrichment can be defined as a program under which the employee is assigned to do a variety of job; given a higher level of responsibility and granted additional autonomy and control over the way the job task is accomplished. Job enrichment, to a limited extent, can also be described as a vertical expansion of one’s job assignment. As a result, the employee will have more opportunity and freedom to use and to develop his/her abilities and talent on the job task at hand during the period he/she is working for a particular employer. An enriched job, from an employee’s point of view, is a flexible job environment so that the job task could be continuously added to him/her until such time and to such an extent that the employee feels that he/she has sufficient responsibility, more challenging and most important of all, more rewarding and more satisfied of doing the assigned job task. Good job enrichment program



References: Hackman,J., Oldham, G., Janson,R., Purdy,K., 1975. A new strategy for job enrichment Review 17(4), 57-71 Jurik, NC, Halemba, GJ, Musheno, MC Boyle, BV, 1987. Educational attainment, job satisfaction and the professionalization of correctional officers Work and Occupations 14: 106-125 Judge, T.A., Thoresen, C.J., Bono, J.E., & Patton, G.K., 2001. Mohr, R.D., Zoghi, C., 2006. Is job enrichment really enriching? U.S. Bureau of Labor Statistics Working Paper No.389 Stohr, MK, Mays, GL, Lovrich, NP, Galleges, AM. 1996 Parallel perceptions: Gender, job enrichment and job satisfaction among correctional officers in women’s jails A paper presented at Academy of Criminal Justice Sciences, Las Vegas, Nevada

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