Chapter 3 Attitudes and Job Satisfaction
1) ________ refers to evaluative statements or judgments concerning objects, people, or events.
A) Attitude
B) Behavior
C) Appearance
D) Demeanor
E) Performance
Answer: A
Explanation: A) Attitudes are evaluative statements, either favorable or unfavorable, about objects, people, or events. They reflect how one feels about something.
Page Ref: 70
LO: 1
Difficulty: Easy
Quest. Category: Concept
Learning Outcome: Define organizational behavior and identify the variables associated with its study
2) The statement, "A person who eats meat and then fights for animal rights demonstrates double standards" is an evaluative statement. Such an opinion constitutes the ________ component of an attitude.
A) cognitive
B) affective
C) reflective
D) behavioral
E) reactive
Answer: A
Explanation: A) The cognitive component of an attitude is a description of, or belief in the way things are, which is exemplified in the statement, "A person who eats meat and then fights for animal rights demonstrates double standards."
Page Ref: 70
LO: 1
Difficulty: Moderate
Quest. Category: Concept
Learning Outcome: Describe the factors that influence the formation of individual attitudes and values
3) Which of the following statements represents the cognitive component of attitude?
A) I have decided to inform my supervisor that I will be quitting my job.
B) I intend to work during the weekend to meet the month's deadline.
C) I feel upset about having to work during Christmas.
D) It is disappointing to know that I did not get a good evaluation.
E) This job is not giving me an opportunity to explore my skills.
Answer: E
Explanation: E) The cognitive component of an attitude is a description of, or belief in the way things are, which is exemplified in the statement, "This job is not giving me an opportunity to explore my skills."
Page Ref: 70
LO: 1