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CASE STUDY

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CASE STUDY
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[CS 330 Assignment 1]
[Case Study: Express IT Upgrade]
[YANG, YIFAN]
[Student ID Number: 20399115]
[E-mail: y243yang@uwaterloo.ca]
[Submission Date: 2013/10/16]
[Enrolled in Section 001]

ABC Consulting Inc.
Introduction
Express Inc., which was built by Jason in 1989, is a small firm major focus on import and export business. As the firm grew stalely and the competition became intense, Jason wants to renew his firm’s information system in order to provide better service to customers. Therefore, Jason came to ABC
Technology Inc. for professional advices in terms of IT and engineering area.
In the following paragraphs, I will try to clarify any possible misunderstanding, to give advises for any appropriated IT infrastructure, as well as to calculate the total cost of ownership (TCO).

2

ABC Consulting Inc.,
6 Floor, 16 KING ST,
TORONTO, ON, CA

ABC Consulting Inc.
Clarification of Misunderstanding
1. Misunderstanding of RAID Level 1. Since 0 – 5 level of RAID depends on the different balance between key goals in terms of reliability & availability, as well as performance & capacity. (Sakhnini, 2013, p14 – p16). I still recommend Jason to choose RAID 1, as it is the most common RAID level which be used in the society.

2. Misunderstanding of definitions. Register, RAM, ROM, cache, hard drive, and SD card have different functions. Register, which is part of CPU, performs very fast & small. RAM (random access memory) means it could be accessed randomly without pre-require. RAM also been known as the primary storage, since it is the only one could directly access to the CPU.
ROM (read only memory) is a type of memory that could only be read, means that it could not be modified. Cache is located in the CPU for the fast-used data. Both hard drive and SD card are secondary storage. Data



References: 1. Sakhnini, V. (2013). Chapter 01 IT Infrastructure Part 2 lecture slides. 12, 2013 12, 2013 3. Sakhnini, V. (2013). Chapter 01 IT Infrastructure Part 2 lecture slides. 12, 2013 (n.d.). Retrieved October 12, 2013 from http://www.recoverysoftware.com/what-is-theaverage-lifespan-of-a-computer/ 5. Sakhnini, V. (2013). Chapter 01 IT Infrastructure Part 3 lecture slides. 12, 2013 6. Sakhnini, V. (2013). Chapter 01 IT Infrastructure Part 3 lecture slides. 12, 2013 7. Heng, C. (2013). “How to Securely Prepare Your Old Computer for Disposal.”

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