Senior CMO Adhikari – A Case on Leadership Styles
Dr. Adhikari is a senior CMO in a hospital in Delhi. He has been a senior CMO for quite some time and has been rated by many as one of the most effective Doctor with good administrative skills. He has been considered an intelligent, tactful and effective leader by all concerned including his superiors.
As part of his organisational duties Dr. Adhikari directs four units of his hospital through his competent controlling skills and aggressive executive influence. These units are given the name of units ABC and D within the hospital, and are headed by Dr. Kapoor, Dr. Afzal, Dr.Vidya and Dr. Shastri respectively. All these four doctors working with Dr. Adhikari care for his guidance and advice whenever they receive from him in the day to day functioning of their respective hospital units.
During a particular week, Dr. Adhikari went on an inspection of four units under his control.
First, Dr. Adhikari went on a round of unit a [physiotherapy] which was working under the able charge of Dr. Kapoor. In this Unit, achieving day to day goals had become some kind of a routine for the group because, these goals and the procedures for achieving them had become very well known to all involved in achieving them as well as to the patients and during the round Dr. Adhikari was informed that some of the items recommended for implementation of patient welfare had not yet been completed by the group. Dr. Adhikari told Dr. Kapoor to get the things done by giving some incentives to his subordinates as also closely monitor their performance. He also requested Dr. Kapoor to keep him informed on the progress achieved as and when convenient.
Dr. Adhikari then went on a round of unit B [Psychiatry], which was working under the charge of Dr. Afzal. In this unit also, the overall goals were well understood and supported. However, as the situation will have it. Dr. Adhikari was expected to turn out high quality work and