Chapter 7
Gary
Dessler
Part 2 Recruitment and Placement
Interviewing Candidates
© 2005 Prentice Hall Inc.
All rights reserved.
PowerPoint Presentation by Charlie Cook
The University of West Alabama
Basic Features of Interviews
An interview
– A procedure designed to obtain information from a person through oral responses to oral inquiries Types of interviews
– Selection interview
– Appraisal interview
– Exit interview
Interviews formats
– Structured
– Unstructured
© 2005 Prentice Hall Inc.
All rights reserved.
7–2
Types of Interviews
Selection interview
– A selection procedure designed to predict future job performance on the basis of applicants’ oral responses to oral inquiries.
Appraisal interview
– A discussion, following a performance appraisal, in which supervisor and employee discuss the employee’s rating and possible remedial actions. Exit interview
– An interview to elicit information about the job or related matters to the employer some insight intoPrentice what’sHall right or wrong about the firm.
© 2005
Inc.
All rights reserved.
7–3
Formats of Interviews
Unstructured or nondirective interview
– An unstructured conversational-style interview in which the interviewer pursues points of interest as they come up in response to questions.
Structured or directive interview
– An interview following a set sequence of questions. © 2005 Prentice Hall Inc.
All rights reserved.
7–4
Interview Content: Types of
Questions
Situational interview
– A series of job-related questions that focus on how the candidate would behave in a given situation.
Behavioral interview
– A series of job-related questions that focus on how they reacted to actual situations in the past.
Job-related interview
– A series of job-related questions that focus on relevant past job-related behaviors.
© 2005 Prentice Hall Inc.
All rights reserved.
7–5
Interview Content: Types of
Questions
Stress interview
– An interview in which the