ANNE MUTHONI WANYIRI NYH/0129
Research project submitted in partial fulfillment of the requirement for the award of Diploma in Business Management (Business Management option) to the Kenya Institute of Management
DECEMBER 2012
DECLARATION
Declaration by student This research report is my original work and has not been presented for a diploma to any other institution. No part of this research should be reproduced without the author’s consent or that of the Kenya Institute of Management. NAME: ANNE MUTHONI WANYIRI ADM NO: NYH/0129 SIGNATURE:………………………………………………….. DATE:………………………………………………………….
Approval by supervisor This research report has been submitted with my approval as the Kenya Institute of Management Supervisor NAME: DR ZAKAYO ONYIEGO LECTURER BRANCH: NYAHURURU SIGNATURE:…………………………………………………… DATE:……………………………………………………………
DECLARATION BY MANAGEMENT For and on behalf of Kenya Institute of Management BRANCH EXECUTIVE: NAME: FLORENCE WAIRIMU SIGNATURE:…………………………………………………… DATE:……………………………………………………………
ii
DEDICATION
I dedicate this report to my daughter Catherine for her support and understanding during the course of my studies.
iii
ACKNOWLEDGEMENT
I acknowledge my supervisor Dr. Zakayo Onyiego for his invaluable support in helping me develop this report. I also acknowledge the entire Kenya Institute of Management staff for their leadership and support during the development of both proposal and the report. Specifically I would like to acknowledge Mr. Mwathe for his selfless support. I will not forget my fellow classmates Nyahururu center for their contributions towards my completing my course. To all I say a big thank you.
iv
ABSTRACT
Workplace diversity management is broadly defined as the systematic and planned commitment by the organization to recruit, reward and promote a heterogeneous mix of employees. Workforce diversity