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Change Agenda Case Study

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Change Agenda Case Study
2B: Change Agenda
From the creative and imaginative brainstorm, the helper may want to ask questions that check the “reality” and the ideas that have discussed earlier. Forrest (2009) suggests that the helper discusses with clients of the pros and cons of different possible options and challenges any “gap” to assist clients to identify what is significant to them. The helper engages clients to explore the “good” and “not so good” about change. The helper assists clients to set the agenda to focus discussion on what interests them the most, it should be concrete, driven by behavioural and specific. As a result, clients are able to formulate goals which are specific, measurable and realistic with a clear time frame.
After Jannah has brainstormed
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The helper summarises and emphasises the discussed issues so that clients are able to review and started to think of the possible strategies. Nelson (2007) proposed that facilitation involved the helper’s empathy and clients’ sharing of important information so that clients is able to make informed decisions. The helper assists clients to brainstorming and facilitating imaginative thinking by active prompting- “what else?” According to Forrest (2009), prompting and encouragement to think widely are helpful for clients to generate new and different thoughts for action, breaking out of old-mind-sets. The helper is assisting clients to brainstorm and facilitate imaginative thinking. It will be more effective if clients actively participate in brainstorm activities or …show more content…
The helper has to inspire clients to utilise their personal and social resources to improve their situation. Okun (2007) suggests that Balance Sheet is designed to assist clients in making their decisions by considering the pros and cons of every single possible strategy. The helper has to show clients empathy and support by assisting clients to identify and manage the potential challenges and select the strategies accordingly.
I processed with Jannah about the possible strategies that she has proposed and focus on those that are applicable and within her resources. “Which of these thoughts appeals the most to you? Why?” “Which of these ideas are most likely achievable for you?” “Among the resources that you mentioned earlier, which are accessible?” These questions assist Jannah to reassess her situation and to identify the best strategies that will improve her

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