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Chapter 1 Critical Thinking Questions 1

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Chapter 1 Critical Thinking Questions 1
Chapter 1 Critical thinking Questions 1.4 &5

1. You are correct that organizational behavior courses are useful for management careers, however it has many other uses. In order to look at all the other uses you must understand the meaning of organizational behavior (OB). OB is a study of what people think, feel and do in and around organizations. With that said, here some examples; your family, church, sorority, and book club, are all groups that work interdependently toward the same purpose. So, you see organizational behavior courses is useful information for every group to aid in streamlining the process to a better purpose of that organization.
4. I realize the executive views land and capital as the companies’ most important asset. Keep In mind, without people land and capital have very little value. Without Knowledge the company would not have found land with ore deposits. Operating the equipment is impossible without enough knowledge which people also provide. Therefore the executive is misunderstanding knowledge management. Knowledge resides in employees thoughts (human capital), it also resides on the structural capital which is the organizations system and structures.
5. The reason it is said that the CEO and other corporate leaders are keepers of the organization’s memory is because of storage and preservation of intellectual capital. Intellectual capital is the company’s knowledge that includes human capital, structural capital, and relationship capital. Leaders that understand this know how important it is in an organization to first of all retain and keep knowledgeable employees. They do this by keeping up with employment practices and staying compatible in that area. Next it is important to systematically exchange knowledge to other employees. This happens when new employees and paired up with seasoned employees to train and teach, therefore passing on knowledge that is not documented. Chat boxes are some of the ways this knowledge is passed on to

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