Organizational Behavior 5/e emerging knowledge and practice for the real world
by Steven L. McShane and Mary Ann von Glinow
Chapter 1
Introduction to the Field of
Organizational Behavior
Prepared by:
Steven L. McShane, University of Western Australia
This Instructor’s Manual 1ile is part of the Instructor’s Resource CDROM for Organizational Behavior:
Emerging Knowledge and Practice for the Real World, 5th edition
10‐digit ISBN: 0073364347
13‐digit ISBN: 9780073364346
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McGraw-Hill
Irwin
Chapter 1: Introduction to the Field of Organizational Behavior
1
Introduction to the Field of
Organizational Behavior
LEARNING OBJECTIVES
After reading this chapter, students should be able to:
1. De1ine organizational behavior and organizations, and discuss the importance of this 1ield of inquiry.
2. Diagram an organization from an open systems perspective.
3. De1ine intellectual capital and describe the organizational learning perspective of organizational effectiveness.
4. Diagnose the extent to which an organization or one of its work units applies high‐ performance work practices.
5. Explain how the stakeholder perspective emphasizes the importance of values, ethics, and corporate social responsibility.