The right way to approach a parent/ adult is to keep calm at all times also to respect them like they should respect you. As a carer for their children you should always agree with their opinions even if they are not right but they are entitle to their say in things. If you do not understand an adult/parent you should apologize and ask them to repeat themselves. Also never make a value of judgement about a child or a family but you need to always respect a person’s culture and identity. When talking to a parent or adult you should always use the name they would prefer you to call them by. If a parent / adult have a different view to yours you need to respect the fact because they are entitling to that opinion.
As a carer parents need to feel that confidentiality is important and respected when they are working close together with you. They also have to find you trustworthy as a person to leave there child in your care. Parent should also be aware of the rules for example if they needed to sit down and talk to you as a member of staff about personal situations you need to as a professional you need to make that parent aware beforehand that what you discuss may have to be shared with your line manager. The parent has to find you trustworthy to never discuss one parent to another, In a area of care there will be a lot of confidentiality information about those being cared for. To protect children from having there details disclosed at a workplace must have a confidentiality policy for example not giving out information that doesn’t concern others.
Also remember to at all times to share information with others about a Childs dietary needs throughout the day for example medication the child may have to take whiles in your care. Another dietary is allergies if a child has nut allergies everybody in the nursery needs to be aware of that as it can be very serious. Another