Chilean Copper Mine Research Paper

Knowing Your Audience
BComm/275
Dr. Don
By: Karita Anderson
August 26, 2013

Chilean Copper Mine
When giving information to a group of people you should first know your audience, or intended target. If the information used is regarding a disaster, or something that involves someone getting hurt, it is extremely important to make sure that the company knows there audience and who will be receiving the information. According to Cheesebro, O’Conner, and Rios, “the key to effective communication is shared understanding of the information and involves the shared understanding of the feelings, thoughts, wants, needs, and intentions of the communicators” (para. 4, Ch.1).An example of a company knowing who their audience would be is the Chilean
Immediately, rescue workers began to make efforts to save the miners, but rescue attempts were brought to a halt because of another unexpected collapse in the mine that delayed rescue crews for many hours (Weik, 2010). Because this was such a disastrous situation the company needed to be very careful in how the world and families discovered about the disaster. There are two ways in which this company has to release this information to the world. The first way would be to the families and the second would be to the employees and the press. The company would have to handle this situation very delicate and would have to assign a designated representative to release the information, and would also need to make sure that information given is accurate and truthful; if they want to keep the reputation of the company
Even-though, it is just as serious to the employees, they should be sent a memo in the mail, and an email because they understand the seriousness of the job, and the potential risks, so they may feel somewhat at ease and trust their company to make sure that their fellow employees will be safely rescued. There email and memo should state the same facts and should say “To our fellow employees, we regret to inform you of a mining accident that has taken place with your fellow coworkers. This is a tragic and sudden event and we assure you that we are doing everything to return them to safety above ground level. As, you all know the potential risk of your jobs, we are all still a family. If, any of you need any type of counseling due to the emotional distress of this unfortunate situation please do not hesitate to ask, and if you need anything, please contact us. But, please be assured that, the crews are working and are doing everything that they can to return our family of miners to