CIX: A Formula for Success in Pursuing CI

Discussion Document No. 2:

Business Process Reengineering
A Formula For Success
In Pursuing Continuous Improvement
Prepared by:

Jay J. Bitsack
ACORE II
July 2013

Any use or reproduction of this document or any of its content is strictly prohibited without the written consent of the author.

Continuously Improved X
- A Formula For Success top/start

CIX =

4dx
C
dt

I(P ) k 4

bottom/finish
Example: Continuously Improved Manufacturing would be referred to as CIM.

Key: top/start Refers to the need for integrating the change initiative throughout the entire organization and/or target process; from start-to-finish and top-to-bottom bottom/finish dx

C4 dt

I
(Pk ) 4

Refers to the amount of Communication, Cooperation, Collaboration, and Coordination necessary to bring about the desired change (dx) in the time available (dt)
Refers to the amount of Innovation being introduced or taking place in support of the desired level of change.
Refers to the dimensions of Innovation based on four critical bodies of knowledge: 1) Product, 2) Process,
3) People, and 4) Program/Protocol (i.e., the “rules” by which an organization operates)

Continuously Improved X
- A Formula For Success -

What's
Important
About This
Formula?
The total or overall ability of an organization to continuously improve its ”X” (e.g., ”M” anufacturing) capabilities is determined by the combination or interplay of two critical parameters: 1) the ability to integrate Communication, Cooperation, Collaboration, and
Coordination throughout the organization/process from top to bottom or start to finish and, 2) the extent to which Innovation in the
Product, Process, People, and Program/Protocol-knowledge dimensions can be brought to bear on solving problems related to both efficiency and effectiveness. Properly managing the intellectual asset base of the organization around the notions of rapid/adaptive problem-solving and accelerated