5 communication principles for a lifetime
1. Be aware of your communication with yourself and others
2. Effectively use and interpret verbal messages
3. Effectively use and interpret nonverbal languages
4. Listen and respond thoughtfully to others
5. Appropriately adapt messages to others
Human communication- the process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages
The 3 criteria that are used to assess someone’s communication effectiveness:
1. The message should be understood as the communicator intended it to be understood
2. The message should achieve the communicator’s intended effect
3. The message should be ethical
Source- The originator of a thought or emotion who puts it into a code that can be understood by a receiver
Encoding- The process of translating ideas, feelings, and thoughts into a code. Vocalizing a word, gesturing, and establishing eye contact are means of encoding our thoughts into a message that can be decoded by someone
Decoding- The process of interpreting ideas, feelings, and thoughts that have been translated into a code. Words and unspoken signals are interpreted by the receiver
Receiver- The person who decodes a message and attempts to make sense of what the source has encoded
Message- Written, spoken, and unspoken elements of communication to which people assign meaning. You can send a message intentionally, unintentionally, verbally, nonverbally, or written.
Channel- The pathway through which messages are sent. Communication channels correspond to your senses. When you see someone, you’re using the visual channel. When you hear someone, you’re using the auditory channel. When you smell someone, you’re using the olfactory channel. When you hug someone, you’re using the tactile channel.
Noise- Interference, either literal (talking) or psychological (thoughts in your head), that hinders the accurate encoding or