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Communication Skills

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Communication Skills
THE UNITED REPUBLIC OF TANZANIA MINISTRY OF EDUCATION AND VOCATIONAL TRAINING

Field Support Programme for Diploma in Secondary Education

SELF STUDY MODULE

COMMUNICATION SKILLS

MOEVT - NOV: 2007

ACKNOWLEDGEMENT

The Ministry of Education and Vocational training (MoEVT) wishes to thank the following experts who participated in designing and developing this self-study module.

Writers:
1. 2. Luka Mkonongwa Odilia L. Chua Assistant Lecturer, DUCE Teacher, Oysterbay Secondary School

Coordinators:
1. 2. Samuel J. Makundi Naomi V. Swai Teacher Education Department Teacher Education Department

Secretary
Salome Stephano

………………………………………….. Chief Education Officer

i

TABLE OF CONTENTS Page Acknowledgements ............................................................................................................i Table of contents .............................................................................................................. ii Introduction ..................................................................................................................... iii How to use the module .....................................................................................................iv 1.0. The concept of communication ..................................................................................1 1.1. Communication skills theory......................................................................................1 1.2. Barriers to communication .........................................................................................2 2.0. Reference skills...........................................................................................................2 2.1. Library skills...............................................................................................................2 2.2.
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