Developing Effective Communication
M1- Explain how the communication cycle may be used to communicate difficult, complex and sensitive issues.
The communication cycle can also be used to communicate in complex, sensitive and difficult situations. Because if you were to take time out to use it appropriately and fully comprehend hot the cycle works, it could be useful when trying to resolve conflicts or when trying to get a very important message across. If you have no idea how to get your point of view across to other individuals, it can cause problems which may lead to barriers being created.
Difficult
Patients who have a visually and hearing impaired problem, can be used as an example of difficult issues. Someone who is experiencing these kind of problems find it difficult to interact with anyone around them, the communication cycle could come into this as it shows ways of communicating effectively. For example, using the case study in the assignment brief, if a nurse was to trying to communicate with a patient who is having problems with their sight and hearing, the nurse could use the communication cycle to communicate effectively. While speaking verbally, the nurse would have to make sure he/she that they speak really loudly and clearly or if he/she was trying to communicate using visual communication such as leaflets or pictures as well as speaking, she/he would have to hold the picture close to the patient so they could see what she was talking about or make sure that the patient was using glasses or something. This means that the patient could see the picture as well as hear what the nurse was saying, which makes him/her feel more confident in feeding back what they understood. Which means that both of them understand the situation, as well understand what the other person is saying and can interact with one another even in a difficult situation. (B.Stretch, M.Whitehouse, 2007)
Sensitive
Individuals within the health and social care sector have already been trained to deal with
The communication cycle can also be used to communicate in complex, sensitive and difficult situations. Because if you were to take time out to use it appropriately and fully comprehend hot the cycle works, it could be useful when trying to resolve conflicts or when trying to get a very important message across. If you have no idea how to get your point of view across to other individuals, it can cause problems which may lead to barriers being created.
Difficult
Patients who have a visually and hearing impaired problem, can be used as an example of difficult issues. Someone who is experiencing these kind of problems find it difficult to interact with anyone around them, the communication cycle could come into this as it shows ways of communicating effectively. For example, using the case study in the assignment brief, if a nurse was to trying to communicate with a patient who is having problems with their sight and hearing, the nurse could use the communication cycle to communicate effectively. While speaking verbally, the nurse would have to make sure he/she that they speak really loudly and clearly or if he/she was trying to communicate using visual communication such as leaflets or pictures as well as speaking, she/he would have to hold the picture close to the patient so they could see what she was talking about or make sure that the patient was using glasses or something. This means that the patient could see the picture as well as hear what the nurse was saying, which makes him/her feel more confident in feeding back what they understood. Which means that both of them understand the situation, as well understand what the other person is saying and can interact with one another even in a difficult situation. (B.Stretch, M.Whitehouse, 2007)
Sensitive
Individuals within the health and social care sector have already been trained to deal with