Capacity building is important in preparing the community as a host as it will educate and prepare all community members to provide the best services. Through capacity building, skills are acquired. Training is given to increase the skill level and to strengthen the capacity of individuals and organizations to develop and support the program of CBT as a tourist activity.
Capacity building for Kampung Sinaran Baru, Kempas homestay can be done based on study tour, where the community is learning to be better in Malaysia or abroad and the training program or course of communication are provided. Such courses are languages, computer skills training, finance and marketing courses, and homestay management.
Part of the program for capacity building for the local community consists of eight modules described below and it is designed to educate and develop the skills of local communities.
The modules are:
Capacity Building
-APEC TOURISM WORKING GROUP (TWG02/2008A)
All the participants attain the course to learn how to behave in order to acquire good behavioral attributes. Every homestay has a first aid kit. Food safety, quality and knowledge is essential to the participants. Good level of communication with the tourists is highly encouraged because communication is very important to enhance learning and mutual understanding. Body language and signs aid high understanding and help participants to handle the tourists.
The ministry of culture and tourism has a program in place, which is aimed at selecting a hand-full of participants and to train them on Basic English language skills. Many of them end up as better people by operating a public cookie’s kitchen which is part of the village tour by women or Teaching basket weaving and making handicrafts to the tourists
Style of Leadership
The success of CBT projects is essentially dependent on leadership and organisation. It is common for some members of a