Compare Levels Of Onboard Services Provided By Different Types Of Airlines
LO 1: Understand how Onboard Passenger Operations are coordinated.
Briefly define: ‘Onboard Passenger Facilities’ AND ‘Levels of Service.’
On every aircraft passenger facilities and services are provided in order to satisfy ones customers. Let’s take a deeper look on the term onboard passenger facilities, these are systems install a board an aircraft by airlines for the comfort and well-being of its passengers. So things like providing meals for long haul flights, headsets, pillows, water, duty free shopping and wheel chair service are a few facilities and services that an airline would offer. Level of service would be, “the service quality for a given activity.” (lgam.wikidot.com, n.d.). For instance if you’re traveling and book an economy class seat …show more content…
Full scheduled airlines and Low cost airlines are two such type of airlines, let’s compare the levels of onboard services provided by each. First thing that everyone think about when traveling by air is plane tickets and those come with prices. A comparison cannot be done without looking at prices. In a low cost airline prices are normally low, but with that low price come the level of service that you will receive, which is not much or none at all. While in a full schedule the prices are a lot more expensive but the service level is exceptional (Whichairline.com, 2017), value for your money most persons would say.
South West Airline is an example of a Low cost carrier they are known to be the largest in the world (Brightside.me, 2017). Their customer means everything to them, so they make it there mission to make their travel experience a great one. Some of the services or facilities they offer are as follows:
There prices are “rock bottom”.
They serve over 90 destination in the United States, Mexico and the
Briefly define: ‘Onboard Passenger Facilities’ AND ‘Levels of Service.’
On every aircraft passenger facilities and services are provided in order to satisfy ones customers. Let’s take a deeper look on the term onboard passenger facilities, these are systems install a board an aircraft by airlines for the comfort and well-being of its passengers. So things like providing meals for long haul flights, headsets, pillows, water, duty free shopping and wheel chair service are a few facilities and services that an airline would offer. Level of service would be, “the service quality for a given activity.” (lgam.wikidot.com, n.d.). For instance if you’re traveling and book an economy class seat …show more content…
Full scheduled airlines and Low cost airlines are two such type of airlines, let’s compare the levels of onboard services provided by each. First thing that everyone think about when traveling by air is plane tickets and those come with prices. A comparison cannot be done without looking at prices. In a low cost airline prices are normally low, but with that low price come the level of service that you will receive, which is not much or none at all. While in a full schedule the prices are a lot more expensive but the service level is exceptional (Whichairline.com, 2017), value for your money most persons would say.
South West Airline is an example of a Low cost carrier they are known to be the largest in the world (Brightside.me, 2017). Their customer means everything to them, so they make it there mission to make their travel experience a great one. Some of the services or facilities they offer are as follows:
There prices are “rock bottom”.
They serve over 90 destination in the United States, Mexico and the