Competencies, Key Behaviors And Sample Questions

Competencies, Key Behaviors & Sample Questions
Achievement Oriented
Analytical Ability
Communications Skills (Oral & Written)
Creativity
Decision Making Skills
Diversity Orientation
Flexibility
Initiative
Interpersonal Skills
Job Motivation
Judgment
Leadership
Management Skills
Persuasiveness
Planning and Organizing Skills
Presentation Skills
Problem-Solving Skills
Team Building/Team Work
Time Management

Competencies, Key Behaviors and Job-Related Questions
Job competencies are the skills and personal characteristics that an individual should possess in order to be successful in a position. Below is a list of commonly identified competencies for which we have created examples of key behaviors.

Competencies
Achievement Orientation
Analytical
Please explain.
Describe a problem you solved where you used your investigative skills to get to the heart of the problem. Give me an example of a problem you dealt with that frustrated you. Explain why, and what you did about it.
How much autonomy do you have in the problemsolving process? When does your manager get involved? Describe a problem you identified and explain how you obtained agreement & support from key individuals as you developed solutions.

Additional Key Behaviors

Additional Questions to Ask

Team Building/Team Work
Promotes cooperation within the department and in interactions with other departments.
Values differences among team members and can manage work groups with diverse influences. Key Behaviors
Promotes open participation and communication within department and throughout the organization. Shares pertinent information with all members of the team.
Adapts to other people’s behavior style in order to achieve the desired goals of the team.
Provides opportunities for subordinates to participate in project teams, task forces, etc., for development purposes.
Promotes a team spirit within and outside department; partners with other groups.
Additional Key Behaviors

Questions to
Tell me about a task force or project team that you were a member of and the role you played in that group.
Give me an example of a difficult situation with another department that you need to work with regularly and how you resolved it.

Additional Questions to Ask

Time Management
Manages a variety of responsibilities in a timely, efficient manner.
Key Behaviors
Effectively prepares and uses a daily “to do” list.
Allocates time to planning, thinking and mapping out tasks.
Assigns priorities to tasks.
Controls time spent in attending meetings.
Controls interruptions.

Questions to Ask
What methods or techniques do you use to help manage your time
Describe how you manage to maintain balance between accomplishing projects and attending meetings. How do you handle interruptions to ensure that you complete your projects on time?
Describe a time when you had several projects to complete and how you prioritized your workload.
In your present position what limits your ability to manage your time? How do you work with these limitations? Additional Key Behaviors

Additional Questions to