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Conceptual Design for a Strategic Human Resources Quality Management System

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Conceptual Design for a Strategic Human Resources Quality Management System
Conceptual Design For a Strategic Human Resources Quality Management System Dr. Sherif A. Mazen (*) Dina I. El-Kayaly (*) ABSTRACT As companies begin to compete in the challenging business environment of the new millennium, an ever-increasing reason for success lies in the function of effective human resource management (HRM). Controlling these resources (physical, organizational, information and human) gives the company the competitive advantage. The main purpose of this paper is to deliver a decision support tool aiding the decisionmaking process concerning the strategic management of the department of human resource management. The goal of the strategic management in an organization is to assess, deploy and allocate resources providing the management with a competitive advantage. TQM is an overall organization strategy formulated at the top level and then diffused throughout the entire organization. It is primarily an organizational strategy works as a change program towards excellence. Increased human resource requirements, governmental regulations, and expanded computer and information technology capabilities justified the need of an information system within the human resource department (HRMIS). The core of an HRMIS is a database system that contains all relevant human resource information facilitating accessing, maintaining and processing activities. This direct our attention to the urging need to formulate a conceptual design for a strategic human resource management information system that deploys the total quality management concepts. Looking to the problem from this point of view will enable us to employ different forecasting techniques to support the strategic human resource applications that meet the organization goals in the intermediate and long-term.

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Strategic Human Resources Management - Human Resources Decision Support System (HRDSS) - Conceptual Design - TQM concepts - Statistical prediction techniques - Ratio Analysis - Trend
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