Preview

Conflict , Decision Making, and Organizational Design

Better Essays
Open Document
Open Document
1983 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Conflict , Decision Making, and Organizational Design
Assignment #5: Conflict, Decision Making, and Organizational Design

1. Discuss how you could apply negotiation strategies to address conflicts in the work place.

There are many issues that arise in the workplace every day. Therefore, one must utilize strategies to handle conflict and eliminate it to ensure that the workplace is operating in a progressive manner. Many managers incorporate negotiation as a key component in managing conflict in the workplace (Anderson, 2012). Negotiation, according to, ( Hellriegel & Slocum 2011) is a process by which two or more interdependent individuals or groups who perceive that they have both common and conflicting goals that state and discuss proposals and preferences for specific terms of a possible agreement. As a result, to avoid poor performance and various problems, employers incorporate negotiating strategies to handle workplace hostilities.

In my current workplace I would use two negotiating strategies to maintain a professional and productive atmosphere in the workplace. The two negotiating strategies are the distributive and integrative strategies. The distributive strategy would focus more on a win-lose outcome, whereas the integrative strategy focuses on a win-win outcome. In the rehabilitation clinic that I work in, I feel that it is important to utilize these strategies according to the problem. For example, when using the distributive strategy when a problem arises I would follow the following steps: • I would start off by making an offer that is lesser than expected for a particular position. For example, if I’m making an offer for promotional opportunity for two or more parties; I would write a detailed list of expectations with a lesser pay. This forcing manner will eliminate the weaker employee and would allow me to get the better deal in the case of negotiating. As a result, the employer wins because he has saved the economy revenue by negotiating



References: Anderson, A. (2012, March 4). Small Business CHRON Halburg Newspaper. Retrieved from Small Business Chron: www.smallbusinesschron/Negotiation Strategies for Workplace Hostilities.com Compton, T. (2012). GOP Budget Cuts Spending, Changes in Medicare. Washington: Minnpost. Hellriegel, D. &. (2011). Organizational Behavior. Mason: Cengage Learning. Lumsden, C. (2007, August 18). Southwest Comapny News. Hartford, Conneicut, United States. Rundall, T. G. (2011). Evidenced Based Management. H&HN, 1-5.

You May Also Find These Documents Helpful

  • Better Essays

    Hrm560 Week 1

    • 2510 Words
    • 11 Pages

    4. Negotiation and Agreement- fight resistance by offering incentives to employees that resist the change…

    • 2510 Words
    • 11 Pages
    Better Essays
  • Good Essays

    Case Study

    • 951 Words
    • 4 Pages

    the Electronic Reserve Readings link for the course, the Internet, or other resources to find at least two articles that describe a negotiation situation that employs different negotiation strategies. Describe the negotiation processes used in your selected articles. Compare and contrast those two strategies and how they might apply in your work setting.…

    • 951 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Business 520 Assignment 5

    • 2510 Words
    • 11 Pages

    1. Discuss how you could apply negotiation strategies to address potential conflicts in the workplace.…

    • 2510 Words
    • 11 Pages
    Better Essays
  • Powerful Essays

    HRM 595 Final Exam

    • 894 Words
    • 3 Pages

    2. Define the term “conflict” and describe how it impacts the negotiation process. Your explanation should include the 4 levels of conflict and the dysfunctions that conflict can create. In your response, you need to also provide your opinion as to whether conflict is always a negative component in negotiations. If not, why?…

    • 894 Words
    • 3 Pages
    Powerful Essays
  • Powerful Essays

    Chattanooga Ice Cream Case

    • 1622 Words
    • 7 Pages

    By: Shearouse, Susan H., “Conflict 101: A Managers Guide to Resolving Problems so That Everyone Can Get Back to Work,” In: Conflict One Hundred and One. New York: American Management Association. 2011. eBook.…

    • 1622 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    Negotiation this is a need and willingness to discuss issues, consult our clients, colleagues and management in reaching optimum solutions to problems and issues. Sometimes it involves compromise or confrontation, as well as…

    • 1401 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Administrative Assistant

    • 11009 Words
    • 45 Pages

    Successful leaders such as Bart Becht in “A Manager's Challenge” can effectively use their power to influence others and to manage conflict to achieve win–win solutions. In Chapter 14 we described how managers, as leaders, influence other people to achieve group and organizational goals and how managers' sources of power enable them to exert such influence. In this chapter we describe why managers need to develop the skills necessary to manage organizational conflict, politics, and negotiation if they are going to be effective and achieve their goals, as does Bart Becht. We describe conflict and the strategies managers can use to resolve it effectively. We discuss one major conflict resolution technique, negotiation, in detail, outlining the steps managers can take to be good negotiators. Then we discuss the nature of organizational politics and the political strategies managers can use to maintain and expand their power and use it effectively. By the end of this chapter, you will appreciate why managers must develop the skills necessary to manage these important organizational processes if they are to be effective and achieve organizational goals.…

    • 11009 Words
    • 45 Pages
    Powerful Essays
  • Good Essays

    Operation Management

    • 828 Words
    • 4 Pages

    5. Explain the major differences among the win-win, win-lose, lose-lose, and compromising approaches to negotiation. State the advantages and disadvantages of all three approaches. Finally, how do you know which approach to adopt when negotiating with others?…

    • 828 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Artful Negotiating

    • 493 Words
    • 2 Pages

    References: Roy J. Lewicki, Bruce Barry, David M. Saunders, Negotiation, 6th edition (2010), McGraw Hill Publishing.…

    • 493 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Conflict in the workplace can be incredibly destructive to good teamwork managed in the wrong way, can quickly spiral out of control, resulted in situations where co-operation breaks down and the team’s mission is threatened. To calm these situations, it helps take a positive approach, be courteous, non – confrontational and focus on the issues as the goal of any conflict resolution should be to reach a functional settlement. Three desired outcomes of conflict resolution are (1) agreement, (2) stronger relationships, and (3) organizational learning. Agreement has been achieved when both sides believe a settlement was fair or equitable. Stronger relationships emerge when both parties try to build trust goodwill for the future. Organizational learning takes place…

    • 329 Words
    • 2 Pages
    Good Essays
  • Better Essays

    As a manager, you will encounter situations that may not be very comfortable to confront and resolve. Situations such as gossip, employees who are difficult to deal with or who are dissatisfied, and stress on the job are just a few problems that may require a manage to resolve conflict in the workplace. A negative attitude that starts with one employee can infect the entire team and sometimes an entire company (Duggan, 2015). Part of being a successful leader is knowing how to resolve conflict as soon as it starts and knowing how to prevent negativity from spreading. Learning how to handle conflict confidently is a key component to being a successful manager. A major way to avoid conflict is to understand the causes and develop methods for managing potential negative outcomes (Schamotta, 2015). Negotiation is one of the most effective ways to decrease conflict. Conflict management and negotiation techniques are important skills that leaders and managers must develop. Below, we have listed scenarios along with different ways to handle conflict and negativity in the workplace.…

    • 1353 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    In today’s workplace there are numerous reasons for low productivity. Employee conflicts are one of the main culprits to this problem in the workplace. Employee conflicts not only affect productivity, it also affects coworker’s attitudes, customer service, and it changes the work environment for coworkers that are caught in the backlash of the conflict. Employee conflicts were not as complex three decades ago as they are now. If the boss did not want to deal with the conflict he or she would fire the employee, my way or the highway. Now employee conflicts are more complex than not eating lunch with a coworker because she did greet the group this morning. We now have workplace violence, sexual harassment, and competition for limited resources, and dealing with difficult employees. Now there are laws in place that protect employees from being fired because their boss did not want to solve the conflict. . I have enlisted the help of two people to help me see different aspect of employee conflicts within their work environment. Their background deals with the retail industry and the food industry. Both of these environments deal with employees being knowledgeable of the product they are selling, team work and customer service. I spoke with them about employee conflicts in their workplace and how they overcame the issues. After listening to the situations and their solutions, I noticed some of the solutions for resolving their conflict were sensible and other resolutions…

    • 338 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Lewicki, R. J., Saunders, D. M., & Barry, B. (2005). Negotiation (5th ed.). Boston, MA: McGraw Hill. Retrieved from University of Phoenix, Resource, MGT/445 – Organizational Negotiations: https://ecampus.phoenix.edu/secure/resource/resource.asp…

    • 553 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    The following incident took place during my stint as an Assistant Systems Engineer in Tata Consultancy Sevices Ltd. We worked as a team of 14 in the ERP domain. The size being quite large compared to the other teams in the unit, conflicts within the team members were witnessed quite frequently. This incident occurred when we were in the middle of deploying an update of the ERP. The update meant long office hours in order to look out for disruption of services in the transition phase. This also meant that the general mood within the team was restlessness and members were irritated at the slightest pretext.…

    • 1626 Words
    • 7 Pages
    Better Essays
  • Good Essays

    Business relationships, though not as intimate as personal relationships, still require on-going management and maintenance. Developing and maintaining on-going business relationships involves:…

    • 4768 Words
    • 15 Pages
    Good Essays