Contemporary Issues: Emotional Intelligence
Executive Summary
This paper is an analysis of the relatively new concept of EQ (Emotional Quotient). The importance that EQ now hold is more than what IQ held a few years back. In the past the use of IQ was enough to measure the capabilities of a manger or a leader. However, as the dynamics of the work place have changed and since the contemporary manager and leader needs to be more emotionally involved with his subordinates and colleagues the need for EQ as a measure for assessing manager’s skills and capabilities has gained high importance.
This paper will take a look at what is EQ (Emotional Quotient). How it can be measured, what it measure and the usability of the results of EQ. Finally, what role does EQ play in making managers and leaders more effective performers?
What is Emotional Quotient (EQ)?
Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.
- Mayer & Salovey, 1997.
Most people first heard the term "emotional intelligence" around 1995 with the publication of Daniel Goleman’s best-selling book ‘Emotional Intelligence’. In that work, Goleman laid down a powerful case that factors such as self-awareness, self-discipline, and empathy are the ones that determine personal and professional success. He portrayed on the work of various leading scientists and authors who were working to define and measure emotional intelligence.
It was at a time thought that emotions cloud ones judgment and come in the way of rational thinking, in the last decades, however, researchers have found that emotions are in fact the key to thinking. EQ researchers are identifying 3 important areas:
The way in which emotions and thinking interact to create awareness and decision-making among individuals?
How are emotions vital to successful human interaction?
What
This paper is an analysis of the relatively new concept of EQ (Emotional Quotient). The importance that EQ now hold is more than what IQ held a few years back. In the past the use of IQ was enough to measure the capabilities of a manger or a leader. However, as the dynamics of the work place have changed and since the contemporary manager and leader needs to be more emotionally involved with his subordinates and colleagues the need for EQ as a measure for assessing manager’s skills and capabilities has gained high importance.
This paper will take a look at what is EQ (Emotional Quotient). How it can be measured, what it measure and the usability of the results of EQ. Finally, what role does EQ play in making managers and leaders more effective performers?
What is Emotional Quotient (EQ)?
Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.
- Mayer & Salovey, 1997.
Most people first heard the term "emotional intelligence" around 1995 with the publication of Daniel Goleman’s best-selling book ‘Emotional Intelligence’. In that work, Goleman laid down a powerful case that factors such as self-awareness, self-discipline, and empathy are the ones that determine personal and professional success. He portrayed on the work of various leading scientists and authors who were working to define and measure emotional intelligence.
It was at a time thought that emotions cloud ones judgment and come in the way of rational thinking, in the last decades, however, researchers have found that emotions are in fact the key to thinking. EQ researchers are identifying 3 important areas:
The way in which emotions and thinking interact to create awareness and decision-making among individuals?
How are emotions vital to successful human interaction?
What
References: http://smallbiztrends.com/2012/09/management-develop-emotional-quotient.html Joshua Freedman & Todd Everett, MBA: EQ at the Heart of Performance, Institute for Organizational Performance