Costa Coffee was formed by the Costa Brothers, Sergio and Bruno in 1971 in London as a wholesale operation supplying roasted coffee to caterers and coffee shops. In 1978, the Costa Brothers opened the first store in London and growth expanded rapidly.
BACK GROUND: The role of coffee in Latin America ( http://dev.ico.org/event_pdfs/paiva.pdf)
PESTLE
Political
Economic
Social Costa Coffee has announced a ban on smoking in its 370 UK outlets. The aim was to protect customers and employees from the effects of passive smoking, the company said. Costa Coffee had already banned smoking in 90 per cent of its coffee shops. Mark Phillips, the managing director, said: 'This is a significant step as there is a traditional image of coffee breaks going hand-in-hand with a cigarette.' http://search.proquest.com.ezproxy.liv.ac.uk/docview/310820713/13557920CE868B25A5A/16?accountid=12117
Technological
Ecological 1.Costa Coffee is the first UK coffee chain to announce it is switching supplies to sustainably grown beans from certified coffee suppliers.
The company will introduce the policy this year and hopes to source at least 30 per cent of its coffee sustainably.
For more information visit Rainforest Alliance or an article in the Telegraph.
(http://www.coolearth.org/306/whats-new-32/news-155/costa-coffee-goes-green-374.html
Legal)
2. HIGH street operator Costa Coffee is to convert its entire supply of coffee to environmentally friendly beans in the latest move by a UK food and drink retailer to enhance its green credentials.
Costa will switch its coffee supply across its 1,000 stores worldwide to sustainably grown beans from Rainforest Alliance-certified coffee suppliers by 2010.
The move follows McDonald's decision last month to switch from selling Tetley tea in favour of an environmentally friendly product from PG Tips.
The fast food operator changed its supply of coffee to Rainforest Alliance products in January last year, since