Costco's Labor Turnover

The second thing they can do is to ensure that the labor turnover is really low at the first place. Those rivals who apply low-wages to their employees often do not have a satisfying percentage of labor turnover. For example, Costco’s labor turnover is unusually low, at 17% overall and just 6% after one year’s employment. In contrast, Wal-Mart’s percentage of labor turnover is 44% a year, close to the industry average.