2.1 Definition of Disruptive Behaviour
What is Disruptive Behaviour? Webster’s Dictionary defines “Disruptive” as characterized by unrest or disorder or insubordination; “effects of the struggle will be violent and disruptive” (Websters, 2013). The definition for disruption is the fact or state of being disruptive. Webster defines “Behaviour” as manner of acting or controlling yourself (Websters, 2013). If we add these two definitions together, we find that in essence we have a disruption caused by one’s own moral respects.
2.2 Causes of Disruptive Behaviour
Disruptive behaviour is not a new phenomenon. In many industries, disruptive behaviour has been shown to adversely affect productivity and efficiency and they have taken a heavy handed approach in dealing with disruptive behaviours in the workplace.
The causes of disruptive behavior are varied. Often, a person who resorts to violence has experienced an actual or perceived injustice and, from their perspective, is attempting to “right a wrong.” One of the causes is anger. Anger is a natural, though sometimes unwanted or irrational, emotion that everybody experiences from time to time.
For example, we may feel irritated by other people’s opinions, beliefs and actions. For instance, an employer may feel annoyed when one of his employees decided to express his opinion regarding on his decision such as the wellness of employees, customers services and many more in a meeting. The employer have stated previously in the first meeting that he wants the employees to listen and follow the instruction given by him, not judging or advising him on how to do his job and decision. Hence, anger can affect our ability to communicate effectively, making us more likely to say or do unreasonable or irrational things.
Besides that, frustration is also one of the causes of disruptive behaviour. Frustration is a response to a situation which may result in a