SECTION A – TRUE/FALSE QUESTIONS
1.
Reflecting on a speaker’s message is part of active listening - T F
2.
Attention, need, satisfaction, visualisation, and action are the five steps that make up
Monroe’s Motivated Sequence - T F
3.
A person who is well-liked by his/her peers has legitimate power - T F
4.
Social loafing occurs when the presence of others in a group or team improves the performance of individual members - T F
5.
According to the team effectiveness model, team effectiveness is defined by team output, team capability, and individual learning and growth - T F
6.
The recognition threshold is the point at which a person can detect a change in the environment - T F
7.
People tend to be risk seeking when facing decisions framed as gains - T F
8.
A word, phrase, or sentence is ambiguous when it has more than one meaning - T F
9.
An argument’s logical force can be enhanced by rhetorical devices - T F
10.
According to path-goal theory, leaders cannot change their leadership style - T F
SECTION B – REFLECTION
Answer the following questions in relation to one of the tutorials in which you participated.
Please answer these questions in relation to only that tutorial. Do not choose the week 4 tutorial (conflict and negotiation), which was the basis of your reflective essay.
1. What concepts were covered in the tutorial?
2. What did you learn from the tutorial? Draw on the activities undertaken to support your answer.
3. How will you apply what you learnt? (In your studies, work or other aspects of your life?) 4. How does the tutorial topic relate to other topics/concepts covered throughout the semester? 5. What is your learning gap in relation to the topic covered in the tutorial?
SECTION C – CASE ANALYSIS
The Review Session
Bannister, B. D., & Pilo, C. A.
Jack Adams’s mind wandered as he sat outside Bill Squire's office awaiting his yearly