2,1
Cultural differences in decision making in project teams
¨
Ralf Muller
˚
¨
Umea School of Business, Malmo, Sweden, and
70
Konrad Spang and Sinan Ozcan
Received 18 June 2008
Accepted 4 September 2008
Faculty for Project Management, University of Kassel, Kassel, Germany
Abstract
Purpose – The purpose of the paper is to report on research in cultural differences in decision-making styles in project teams composed of team members from different nationalities.
Differences in decision making in mainly German teams vs mainly Swedish teams was assessed.
Design/methodology/approach – A sequential mixed-method approach was used, starting with interviews to develop a grounded theory, followed by survey to test the theory. Factor and regression analyses allowed for identification of the cultural antecedents of the identified differences in decision making.
Findings – Locus of control differences in decision making were identified, together with factors for differences in decisions, namely decision-making style, process, and involvement. Correlated cultural antecedents to these factors, in the form of personal attributes, were found.
Research limitations/implications – Although the research design provides for some credibility of the results, the scope of the study is limited mainly to the engineering and construction industry in the two countries.
Practical implications – The study helps team members and project managers to understand the impact of their cultural differences on decision-making process and style. Through that the study helps to minimize the potential friction when working on multicultural projects. Recommendations for practitioners are provided.
Originality/value – The idiosyncrasies of decision making in multicultural projects are researched using the example of Sweden and Germany. A model is built
References: Bonaccio, S. and Dalal, R.S. (2006), “Advice taking and decision making: an integrative literature review, and implications for the organizational sciences”, Organizational Behavior and Bredillet, C., Turner, J.R. and Anbari, F. (2007a), “Exploring research in project management – nine schools of project management (part 1)”, Project Management Journal, Vol Bredillet, C., Turner, J.R. and Anbari, F. (2007b), “Exploring research in project management – nine schools of project management (part 2)”, Project Management Journal, Vol Bredillet, C., Turner, J.R. and Anbari, F. (2007c), “Exploring research in project management – nine schools of project management (part 3)”, Project Management Journal, Vol Bredillet, C., Turner, J.R. and Anbari, F. (2008a), “Exploring research in project management – nine schools of project management (part 4)”, Project Management Journal, Vol Bredillet, C., Turner, J.R. and Anbari, F. (2008b), “Exploring research in project management – nine schools of project management (part 5)”, Project Management Journal, Vol Brodbeck, F.C., Frese, M., Ackerblom, S., Audia, G., Bakacsi, G. and Bendova, H. (2000), “Cultural variation of leadership prototypes across 22 European countries”, Journal of Occupational Burns, T. and Stalker, G.M. (1994), The Management of Innovation, 2nd ed., Oxford University Press, New York, NY. Davis, J.H. (1973), “Group decision and social interaction: a theory of social decision schemes”, Psychological Review, Vol Davis, J.H. (1992), “Introduction to the special issue on group decision making”, Organizational Behavior and Human Decision Processes, Vol Hall, E.T. (1989), Beyond Culture, Anchor Books, New York, NY. Hall, E.T. and Hall, M.R. (1990), Understanding Cultural Differences, Intercultural Press, Yarmouth, ME. Hampden-Turner, C. and Trompenaars, F. (1993), The Seven Cultures of Capitalism, Piatkus, London. Hampden-Turner, C. and Trompenaars, F. (2006), “Cultural intelligence: is such a capacity credible?”, Group & Organization Management, Vol Hart, P. (1998), “Preventing groupthink revisited: evaluating and reforming groups in government”, Organizational Behavior and Human Decision Processes, Vol Henrie, M. and Sousa-Poza, A. (2005), “Project management. A cultural literature review”, Project Management Journal, Vol Hofstede, G. (1980), Cultures Consequences, Sage, Thousand Oaks, CA. Hofstede, G. (1984), “Cultural dimensions in management and planning”, Asia Pacific Journal of Management, Vol Hofstede, G. (2004), “Geert Hofstede cultural dimensions”, available at: www.geert-hofstede.com (accessed March 3, 2004). Kahnemean, D. and Tversky, A. (1979), “Prospect theory: an analysis of decision under risk”, Econometrica, Vol Kiesler, S. and Sproull, L. (1992), “Group decision making and communication technology”, Organizational Behavior and Human Decision Processes, Vol Leybourne, S. and Sadler-Smith, E. (2006), “The role of intuition and improvisation in project management”, International Journal of Project Management, Vol ¨ ller, R. and Turner, J.R. (2004), “Cultural differences in project owner-project manager Mu Myers, A., Kakabadse, A., McMahon, T. and Spony, G. (1995), “Top management styles in Europe: implications for business and cross-national teams”, European Business Journal, Parker, S.K. and Skitmore, M. (2005), “Project management turnover: causes and effects on project performance”, International Journal of Project Management, Vol Parkin, J. (1996), “Organizational decision making and the project manager”, International Journal of Project Management, Vol Parks, C.D. and Kerr, N.L. (1999), “Twenty-five years of social decision scheme theory”, Organizational Behavior and Human Decision Processes, Vol Rotter, J.B. (1966), “Generalized expectancies for internal versus external control of reinforcement”, Psychological Monographs, Vol Saunders, M., Lewis, P. and Thornhill, A. (2007), Research Methods for Business Students, 4th ed., Pearson Education Limited, Harlow. Simon, H. (1957), Models of Man Social and Rational: Mathematical Essays on Rational Human Behavior in a Social Setting, Wiley, New York, NY. Schulz-Hardt, S., Jochims, M. and Frey, D. (2002), “Productive conflict in group decision making: genuine and contrived dissent as strategies to counteract biased information seeking”,