TABLE OF CONTENTS
1. OVERVIEW
2. DIVERSITY IN THE WORLD
3. CULTURAL DIVERSITY AND CULTURAL HERITAGE 4. DEFENSE OR PROMOTION OF CULTURAL DIVERSITY 5. DIVERSITY IN THE WORKPLACE
6. CASE STUDY OF CULTURAL DIVERSITY IN THE WORKPLACE 7.1. Coca cola company _an example in cultural diversity 7.2. Statement from the coca coal company
7. WORKPLACE ISSUES AND INTERVENTIONS 8.3. Miscommunication 8.4. Cultural bias 8.5. Assimilation 8. BENEFITS OF DIVERSITY IN THE WORKPLACE 9.6. Better decision making and improved problem solving, greater creativity and innovation 9.7. Ability to compete in global markets 9. MAKING DIVERSITY A BUSINESS ADVANTAGE
10. RECOMMENDATIONS FOR DIVERSE WORKPLACE SUCCESS 11.8. Managing diversity tools 11.9. Creating the Multicultural Organization 11.10. On the Interpersonal Level
11. IMPLEMENTATION LEGAL FRAMEWORKS
12. CONSEQUENCES OF IGNORING DIVERSITY
13. CONCLUSIONS ABOUT DIVERSITY AND SIMILARITY
14. RECOMMENDATION
15. REFERENCES
OVERVIEW
Managing diversity is defined as "planning and implementing organizational systems and practices to manage people so that the potential advantages of diversity are maximized while its potential disadvantages are minimized," according to Taylor Cox in "Cultural Diversity in Organizations."
Cultural diversity is the variety of human societies or cultures in a specific region, or in the world as a whole. (The term is also sometimes used to refer to multiculturalism within an organization. This article does not currently cover that alternative meaning.) There is a general consensus among mainstream anthropologists that humans first emerged in Africa about two million years ago. Since then they have spread throughout the world, successfully adapting to widely differing conditions and to periodic cataclysmic changes in local
References: 1. Cultural diversity in the workplace : issues and strategies / George Henderson by Henderson, George, 1932- Westport, Conn. : Quorum Books, 1994 2. www.unep.org 3. www.unesco.org 4. The Human Capital Edge: 21 People Management Practices Your Company Must Implement (or Avoid) to Maximize Shareholder Value Bruce N. Pfau and Ira T. Kay, executives with Watson Wyatt Worldwide 5. Cross-cultural management / edited by Gordon Redding and Bruce W. Stening Cheltenham : Edward Elgar, c2003 6. Cross-cultural management : case studies development and delivery : report and case studies /CCM Research Team ; Research Institute for Asia and the Pacific, University of Sydney Sydney : Research Institute for Asia and the Pacific, University of Sydney, 1997 7. Multinational cross-cultural management : an integrative context-specific process / Robert J. Mockler, Dorothy G. Dologite by Mockler, Robert J Westport, Conn. : Quorum Books, 1997 8. International management : a cross cultural and functional perspective / Kamal Fatehi by Fatehi, Kamal Englewood Cliffs, NJ. : Prentice Hall, 1996