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Culture Shock

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Culture Shock
IMPROVING EMPLOYEES AND ORGANIZATIONAL PERFORMANCES THROUGH THE EXPATRIATE PROCESS: A CROSS-CASE ANALYSIS
PATRICIA RAŢIU1, IOAN LAZĂR2, MARIA MORTAN3 1 Babeş -Bolyai University, patricia.ratiu@econ.ubbcluj.ro 2 Babeş -Bolyai University, ioan.lazar@econ.ubbcluj.ro 3 Babeş -Bolyai University, maria.mortan@econ.ubbcluj.ro ABSTRACT: Times are moving fast, especially if political changes are coming up. Romania’s accession to the European Union is followed by several changes in the field of human resource management. Employees are moving beyond borders to work abroad and need to be caught and integrated in the new working environment. The purpose of the article is to present the challenges and consequences arising from globalization and affecting human resource management practices and strategies in the 21st century, in some selected companies from Romania, using a longitudinal perspective. The aim of this paper is to gain a better understanding of the expatriate selection process. To satisfy the research purpose we addressed some questions: which are the reasons for sending managers abroad as expatriates, which are advantages and disadvantages of using expatriates and which are the roles of expatriates. Various challenges that expatriate managers and their families confront overseas are also discussed, such as the problem of adjusting to a new culture, the feeling of the culture shock. This paper also addresses the issue of whether over time there is an increasing “Europeanization” (convergence) of human resource management practices in the companies. The issue of convergence in human resource practices has important implications for human resource managers in multinationals who operate in Europe and the transferability of human resource practices. KEYWORDS: human resource practice, cultural shock, expatriate job performance, selection process. JEL classification: M12 international competitive environments (Mockler, 2001). It is important for multinational companies to



References: 1. Ashamalla, M.H. (1998). International Human Resource Management Practice: The challenge of Expatriation, Competitiveness Review, Vol. 8, Issue, 2. 2. Avril, A.B., and Magnini, V.P. (2007). A holistic approach to expatriate success, International Journal of Contemporary Hospitality Management, Vol. 19, Issue 1. 3. Brewster, C. (2005). Comparing human resource management practices across geographical boundaries; in I. Bjorkman and G. Sthal (eds), Handbook of research into international human resource management. London: Edward Elgar 4. Brewster, Chris., Sparrow, Paul. (2006). Globalizing Human Resource Management: The growing revolution in managing employees internationally, chapter in The Human Resources Revolution, Elsevier Ltd; available online www.elsevier.com 5. Collings, D.G., Scullion, H., Morley, M.J. (2007). Changing patterns of global staffing in the ultinational enterprise: Challenges to the conventional expatriate 15. Miles. M.B., Huberman, A.M. (1994). Qualitative data analysis: an expanded sourcebook, www.sagepublication.com 16. Mockler, R.J. (2001). Management strategic multinational- un process integrative bazat pe context, Editura Economica, Bucuresti 17. Noe, Raymond A., Hollenbeck, J., Gerhart, B., Wright. P. (2007). Managing human Resources Globally, chapter in Fundamentals of Human Resource Management , McGraw Hill International, second edition 18. Phatak, A.V., Bhagat, R. S., Kashlak, R. J. (2005). International management: Managing in a diverse and dynamic global environment, McGraw- Hill/Irwin: New York 19. Terence, Jakson. (1995). Expatriation and cultural adaption, chapter in Cross-Cultural Management, Butterworth- Heinemann Ltd, Linacre House, Jordan Hill, Oxford Publisher, Cambridge 255 Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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