Preview

Customer Satisfaction Level of Bajaj Bike Users

Satisfactory Essays
Open Document
Open Document
280 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Customer Satisfaction Level of Bajaj Bike Users
Bajaj Pulsar is a motorcycle brand owned by Bajaj Auto in India. The two wheeler was developed by the product engineering division of Bajaj Auto in association with Tokyo R&D [1] and later with motorcycle designer Glynn Kerr. Currently there are five variants available, with engine capacities of 135 cc, 150 cc, 180 cc, 200 cc, and 220 cc. Previously it was also offered with a 200 cc DTS-i oil cooled engine, which now has been discontinued. Instead a new version Pulsar 200NS was launched in 2012.[2] With an average monthly sales of around 86,000 units in 2011, Pulsar has a market share of 47% in its segment.[3] By April 2012,more than five million units of Pulsar were sold .[4]

Before the introduction of the Pulsar, the Indian motorcycle market trend was towards fuel efficient, small capacity motorcycles (that formed the 80–125 cc class). Bigger motorcycles with higher capacity virtually did not exist (except for Enfield Bullet). The launch and success of Hero Honda CBZ in 1999 showed that there was demand for performance bikes. Bajaj took the cue from there on and launched the Pulsar twins in India on 24 November 2001.[5] Since the introduction and success of Bajaj Pulsar, Indian youth began expecting high power and other features from affordable motorcycles.

The project was faced with internal resistance, reservations by Mckinsey and doubts on its effects on Bajaj's relation with Kawasaki. The project required approximately 36 months for completion and cost Bajaj ₹ 1 billion.[6] Pulsar-180 engine sound
Menu
0:00
The Engine sound of a Pulsar 180 while running.
Problems listening to this file? See media help.

You May Also Find These Documents Helpful

  • Satisfactory Essays

    BAJAJ TWO WHEELERS vehicle Engine Displacement (cc) Price in Bangalore: AVENGER 4-stroke, single cylinder, DTS-i, air cooled with oil-cooler 219.89 74,000/- Boxer BM 4 stroke, air cooled single cylinder engine 144.8 cc 42,000Bajaj Kawasaki Ninja Liquid-cooled, 4-stroke Parallel Twin Cylinder Engine 649cc 4,57,000 Pulsar 2204-stroke, DTS-i, air cooled, single cylinder 220 cc 83,000/ Pulsar 180 4-stroke, DTS-i, air cooled, single cylinder 178.6 cc 66,800/- Pulsar 150 DTS-i, air cooled, single cylinder 149.01 cc 63, 600/ Pulsar-135 LS 4-stroke, DTS-i, air cooled. 4-valve single cylinder 134.66 cc Rs. 55,000/- Bajaj Discover 125 4-stroke, DTS-i, Natural air cooled 124.6 cc 48,000/- Bajaj Duke Liquid Cooled Single cylinder, 4-stroke Engine 124.7 ccm Bajaj Platina 4stroke,natural air cooled 99.27 cc 37,000/- Bajaj Platina 125 DTS-Si 4-stroke,natural air cooled, Spark ignition engine 124.6 cc 40,000/- |…

    • 376 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Polaris Study case

    • 515 Words
    • 3 Pages

    The Unique selling proposition of the Indian motorcycle is to provide the consumers with something that is extremely unique and has a lot of history and heritage while looking extremely stylish. This is something that no other bike seller provides.…

    • 515 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Mark Twain creates a carnival of a tale driven by deception and deceit in his novel The Adventures of Huckleberry Finn. His novel is full of buffoons and tricksters. One character named Huckleberry Finn fabricates stories to either achieve freedom or for financial gain. Initially, Huck is ignorant to the value of slave, Jim, as a person. He incessantly mocks the runaway as well as prank him. With every trick he plays, the young boy learns a lesson. Huckleberry evolves over the course of the novel. The tricks he plays are integral to the plot; however, they are more significant because of what they reveal: his maturation from a prejudice youth to a more respectful young man.…

    • 1028 Words
    • 5 Pages
    Good Essays
  • Good Essays

    One of the biggest opportunities in the motorcycle industry is the growth trend of 3.3% in unit sales over the past five years, mostly in the United States and Asia/Pacific markets. Also, the rapid growth of women ridership offers the potential of an even larger customer base in the future. In the sport segment in particular, growth in the next few years is expected between 2% and 3%. The history and brand recognition of Ducati will help them to attract some of these new customers related to industry growth.…

    • 1538 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    The legendary motorcycle company, Harley-Davidson was founded in 1903, by William D, Walter, Arthur and William S. Harley right in their own backyard. By 1909, they had introduced the first V-twin engine, which is the company standard to this day. Harley-Davidson motorcycles were found to be useful during World War I, where they supplied 20,000 to the military. After this war, the depression threatened the motorcycle industry, and Harley-Davidson and Indian were the only ones to survive through the 1930 's. Then during the Second World War they found themselves in the light again, this time supplying 90,000 motorcycles. In 1953 their competitor, Indian closed and Harley-Davidson was the only American motorcycle manufacturer for the next 46 years. By 1970 the United States was importing motorcycles from Japan that were lower priced, imposing on Harley-Davidson 's market share. By 1986, after convincing the International Trade commission to remove tariffs on imported heavyweight Japanese motorcycles one year early, they regained their place at the top of the heavyweight market beating Honda. President Regan was amazed with the company and called them an "American success story." After this, the company continued to grow and in 2003, Harley-Davidson Inc. celebrated their 100th year anniversary.…

    • 2308 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    * Manufactures diversifying into related activities: finance lease, fleet management, insurance and used car market…

    • 1673 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    250CC Bikes in India: Acc to Emerging Markets Automotive Advisors (EMMAAA), an automotive research & advisory firm ‘Bikes are getting aspirational in…

    • 344 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Bikanervala is a restaurant franchisee with a chain of restaurants all over the country. It was founded in 1950. Bikanervala is one of India’s most prominent families in the business of traditional hospitality products like sweets and namkeens.…

    • 5341 Words
    • 22 Pages
    Powerful Essays
  • Powerful Essays

    Innovation Report for Bajaj

    • 4444 Words
    • 18 Pages

    Bajaj Group is one of the top 10 commercial establishments in India. Its footprint across a wide range of industry sectors, including automobiles (two-wheelers and three-wheelers). The Group's flagship company, Bajaj Auto, is listed as the world's fourth largest two-and three-wheeled motorcycle manufacturer Bajaj brand is well-known in several countries of Latin America, Africa, Middle East, South Asia and Southeast Asia.…

    • 4444 Words
    • 18 Pages
    Powerful Essays
  • Powerful Essays

    Shree Ambica Auto Sales & Service started its operation as TELCO Authorised Service Station in 1994 and as an authorised dealer of TATA Motors Commercial Vehicles from 2000 for districts Surat, Bharuch, Narmada and Dang having its head office at Amboli.…

    • 1753 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    By, Anirban Chakraborty (B13134) Ramaswamy P (B13165) Suhas Kini (B13175) (GROUP 17) Contents Bajaj Auto ................................................................................................................................................ 3 About Bajaj Auto ................................................................................................................................. 4 Two wheeler Industry ......................................................................................................................... 5 Bajaj Pulsar.......................................................................................................................................... 6 Product Life Cycle - Pulsar...................................................................................................................…

    • 6779 Words
    • 28 Pages
    Good Essays
  • Powerful Essays

    This is to certify that Mr. Vishal jaggi has completed his project report title “Comparative Study of Bajaj V/S Hero Honda” under my supervision. To the best of my knowledge and belief this is his original work and this, wholly or partially, has not been submitted for any degree of this or any other University.…

    • 4453 Words
    • 18 Pages
    Powerful Essays
  • Powerful Essays

    Royal Enfield

    • 2115 Words
    • 9 Pages

    Royal Enfield – Brand Rejuvenation of Motorcycle in India The year 2000 could have been decisive. That was when the board of directors at Eicher Motors decided to either shut down or sell off Royal Enfield - the company's Chennai-based motorcycle division, which manufactured the iconic Bullet motorbikes. For all its reputation, the sales of the bike was down to 2,000 units a month against the plant's installed capacity of 6,000; losses had been mounting for years. Just one person stood up to the board, insisting Royal Enfield should get another chance. He was Siddhartha Lal, a third generation member of the Delhi-based Lal family, promoters of the Eicher group of companies. Lal, then 26, was an unabashed Bullet fan: he even rode a red coloured Bullet while leading the baraat (procession) to his wedding venue, instead of the traditional horse. "The board agreed to give me a chance," says Lal. "It was not because of its confidence in me, but because the business was doing so badly it could hardly get any worse." Lal felt Royal Enfield could still be saved. The bike had its reputation, a cult following, an instantly recognisable build, and aspirational value. Changes had to be made to keep up with the times and make the bike more acceptable, and there in lay the problem. Royal Enfield fans liked the bikes exactly the way they had always been. "We needed changes to attract new customers but by doing so risked losing existing ones," says R.L. Ravichandran, whom Lal brought in as CEO in 2005 as part of his revival effort. Ravichandran had earlier worked with both TVS Motor and Bajaj Auto. "We were in a peculiar situation," he adds. Rejuvenating Times The change had to be a calibrated one. The mistaken notions of prospective customers had to be addressed, and any reservations about Bullet and Thunderbird, which was launched in 2002, removed. At the same time, Lal and Ravichandran were clear that the individuality of Royal Enfield bikes should not be compromised. "We did…

    • 2115 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Hero Honda Motors captured the market for motorcycles in India, by offering an affordable 4-stroke, 100 CC motorcycle, that was extremely fuel efficient.…

    • 7212 Words
    • 29 Pages
    Good Essays
  • Powerful Essays

    Pulsar 220 S

    • 7074 Words
    • 29 Pages

    Dear Customer, Congratulations on becoming the proud owner of a “Bajaj Pulsar 220 DTS-i” motorcycle, one of the finest motorcycles in the country. Your safety and the safety of others is extremely important. Hence, before you ride the bike, please read this Owner's Manual carefully and familiarize yourself with the operating mechanism, controls and maintenance requirements. This will ensure you a long and trouble free ownership experience. To keep your bike in perfect running condition and deliver consistent performance, we have specially programmed the periodic maintenance services which includes 3 Free and 4 Paid services. We earnestly advise you to avail all these services at any of our Vehicle Dealers or Authorised Service Centres as per the schedule contained in this booklet Your “Bajaj Pulsar 220 DTS-i” comes with a warranty of 2 Years or 30,000 Kms. whichever occurs earlier from the date of sale. For details please refer to “Warranty : Scope & Limits” given in this manual. We urge you to entrust all your service needs to a Bajaj Dealer or Authorised Service Centres only. They are well equipped with all necessary facilities / genuine parts / oil and trained manpower will ensure the best care for your bike. Should you require any additional information or wish to convey any grievance you may contact us on our toll free no. / e-mail mentioned on front cover inner page of this manual. Thank you for choosing a Bajaj and wish you unlimited miles of happy riding!!…

    • 7074 Words
    • 29 Pages
    Powerful Essays