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FROM PATIENT TO PAYMENT:
UNDERSTANDING MEDICAL
INSURANCE
KEY TERMS
Step 1
S te
St
ep
10
Follow up payments and collections
Preregister patients p2
Establish financial responsibility
St
ep
3
S te p
9
Generate patient statements
Check in patients Monitor payer adjudication
Review coding compliance St
ep
8
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Check out patients Review billing compliance p7
St
ep
5
S tep 6
Learning Outcomes
After studying this chapter, you should be able to:
1.1 Explain how healthy practice finances depend on correctly accomplishing administrative tasks in the medical office.
1.2 Compare coinsurance and copayment requirements for health
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plan benefits.
1.3 Identify the key steps in the medical billing cycle.
1.4 Discuss the impact of electronic health records on clinical and billing workflow.
1.5 Evaluate the importance of professional certification and of medical liability insurance for career advancement.
S te
p4
Medical Billing Cycle
Prepare and transmit claims
1
accounts payable (AP) accounts receivable (AR) benefits cash flow certification coding coinsurance copayment covered services deductible diagnosis documentation electronic claim (e-claim) electronic health record (EHR) fee-for-service health care claim health information technology (HIT) health plan indemnity plan managed care managed care organization (MCO) medical assistant medical billing cycle medical documentation and billing cycle medical insurance medically necessary noncovered (excluded) services out-of-pocket PM/EHR policyholder practice management program (PMP) preauthorization premium procedures provider remittance advice (RA) revenue cycle management (RCM) statement third-party payer
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