Ja’kaye Robinson
Professor Vince Ochotorena
HCA340: Managing in Health & Human Services
November 19, 2014
Use Herzberg’s two factor theory to explain Debbie’s level of motivation.
According to Herzberg two factor theory there are “two issues that play an important role in the workplace experience: hygiene factors and motivational factors”( Fischer and Baack, 2013 ). Hygiene factors contains wages, hours, working conditions and relationships with supervisors. Motivational factors consist of achievements, recognition, actual work or job, responsibility, and the chance for advancement or growth, and relationships with peers. Herzberg states that a person is either satisfied and driven or unfulfilled and unmotivated.
Unfortunately for Debbie her current level of motivation is low. This is because when Debbie was originally hired she was told to assume a supervisory role over the other two nurses. Debbie was given higher rank because of the degree she held, and because of this the two nurses have always treated her as a peer or subordinate. To top it off she later learned that she was only making three dollars more than the two LPN’s, as well as having to complete twice the amount of work. Debbie then returns to school and obtains her master’s degree to which the three physicians that hired her stated they would give her a new title, and raise for her to take on even more responsibilities. Only to find out the LPN’s had confronted the physician’s and were also given a raise because they sensed a major confrontation could arise. Considering these factors I would say that Debbie’s hygiene factors and motivational factors are both down.
Use Adams’ equity theory to explain Debbie’s decision to look for work elsewhere.
Adam’s equity theory explains how employees might react to perceptions of both fairness and inequality (Fischer and Baack, 2013). Debbie’s decision to look for work elsewhere is due to the fact that her education level
References: Fagerstrom, L. (2009). Evidence-based human resource management: A study of nurse leaders ' resource allocation. Journal of Nursing Management, 17(4), 415-425. Retrieved from EBSCOhost Fischer, A., & Baack, D. (2013) The essentials of managing in the healthcare industry. Bridegepoint Ed., Inc.