Preview

Dental Hygienist: A Cross-Cultural Communication Analysis

Good Essays
Open Document
Open Document
579 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Dental Hygienist: A Cross-Cultural Communication Analysis
In the healthcare industry, it is of primary important to develop an effective form of communication between providers and clients, or patients, in order to deliver a high quality and cost-effective healthcare service. In this paper, I described my personal experience as a dental hygienist, which was regarding my interaction with a patient who is socially and culturally diverse from me as well as the approach that I used in the cross-cultural communication.
Few years back, a Muslim Asian woman, aged around 50 years old, came to the clinic where I worked at to get a consultation on her dental problems. Based on her personal records and interview data, it was known that she came from a middle-income group, and probably had a moderate level of literacy as observed from her educational background. Since she was not a native English speaker, I could see that language was quite a barrier to our communication. There were some moments which I found it difficult to understand her while she was struggling to explain her medical condition to me. As a Hispanic-descent …show more content…
This is because information and communication technology (ICT) is the key to global understanding that can promotes a mutual interaction between health care providers and patients, regardless of their socioeconomic status, education or literacy level, and cultural background. As highlighted in EuroHealthNet’s report (Christmann, 2005), the abundance of technological tools can minimize the digital divide and promote interactive health literacy among vulnerable groups in the community, including those who have low language literacy skills. In the context of dentistry, health literacy is a primary determinant of oral health and the use of ICT tools such as web-based applications and software can contribute towards developing a sustainable oral healthcare awareness within the
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    Language Barrier Case Study
    • 296 Words
    • 2 Pages

    Language Barrier Case Study

    The pharmacist asked her to translate for the patient during the counseling session. I think the pharmacist did a very good job at trying to resolve the issue of the language barrier. I believe that cultural differences, like language, customs, beliefs, and social status should not prevent a healthcare professional from providing a good patient care. Therefore, it is very important for every health professional to be culturally competent, understand cultural differences, and know how to approach patients of a different ethnic, racial, religious, or social…

    • 296 Words
    • 2 Pages
    Good Essays
    Read More
  • Better Essays

    P3 Explain Strategies Used To Overcome Barriers To Communication And Interpersonal Interactions.
    • 5104 Words
    • 21 Pages

    P3 Explain Strategies Used To Overcome Barriers To Communication And Interpersonal Interactions.

    Throughout the Health and Social Care profession there are a number of different factors that help influence communication and interpersonal interactions. Throughout this essay, I will describe what the different factors are and how and why they influence communication and interpersonal interactions. I will also talk about what strategies there are that can help a person overcome the different barriers to communication.…

    • 5104 Words
    • 21 Pages
    Better Essays
    Read More
  • Good Essays

    Hcs 245-Week 5
    • 1224 Words
    • 5 Pages

    Hcs 245-Week 5

    Class, In our first DQ, we discussed the various cultural barriers that we might see on a routine basis; however there are still many more barriers to effective communication. These might be more associated with physical and psychological barriers. Here are two real-world questions that we most of us will encounter throughout our health care career regularly... How might a provider communicate more effectively with a person who is hearing impaired? Also, how might a provider communicate more effectively with an adolescent versus an adult?…

    • 1224 Words
    • 5 Pages
    Good Essays
    Read More
  • Powerful Essays

    Unit 1 - P1
    • 1755 Words
    • 6 Pages

    Unit 1 - P1

    In this assignment, I will discuss effective communication and interpersonal interaction in a Health and Social Care setting. In particular, I am going to discuss the various contexts, communication and communication and language needs and performance.…

    • 1755 Words
    • 6 Pages
    Powerful Essays
    Read More
  • Better Essays

    Hcs/320 Communication Opinion Research Paper
    • 888 Words
    • 4 Pages

    Hcs/320 Communication Opinion Research Paper

    Imagine a world with no communication. No way to express feelings of anger or joy, no longer waving goodbye as someone leaves, communicating via email, text or pen never existed. The mere thought is absurd. Communicating is key to success in most any situation, whether it is in the work place, personal life or everyday tasks. The basic elements of communication and how they differ from the basic rules of healthcare communication are covered in this paper. Cultural differences and how they influence communication, as well as how healthcare providers might encourage their patients to be more open and honest about their health…

    • 888 Words
    • 4 Pages
    Better Essays
    Read More
  • Good Essays

    Culturally Competent Communication Analysis
    • 327 Words
    • 2 Pages

    Culturally Competent Communication Analysis

    Culturally Competent Communication: Advance practice nurses need to develop culturally competent communication skills in order to build a trusting relationship with culturally diverse patients. This is important in order to obtain valid health information and perform culture based physical assessment. Advanced cultural communication skills, knowledge and awareness will eliminate stereotyping patients which will promote patient centered care and outcome. The communication skills involved include verbal and nonverbal skills that reflect respect and concern for the patient's wellbeing (Giger, 2013). Nurses should also assess factors…

    • 327 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    Riverpoint Writer
    • 901 Words
    • 3 Pages

    Riverpoint Writer

    There are several types of communication verbal, nonverbal, written, and body language. Each method needs to be considered if a person is going to communicate effectively. In order to communicate as a health care provider there are several things that need to be addressed to ensure the proper tone and style are set before communication is conveyed to the audience. First, one must consider how effective communication incorporates the basic elements needed to communicate effectively. Second, how the basic elements of effective communication differ from the rules of health care in communication. Third, how might a provider encourage a reluctant consumer to communicate candidly; and in what ways might cultural differences influence communication with one’s audience?.…

    • 901 Words
    • 3 Pages
    Good Essays
    Read More
  • Good Essays

    Hcs/320 Health Care Communication Research Paper
    • 833 Words
    • 4 Pages

    Hcs/320 Health Care Communication Research Paper

    Effective communication is a key element for success in health care. There are all types of communication, but communicating effectively within a health care environment is crucial. The basic elements of communication differ from those of health care communication. There are also different components that may influence communication, such as cultural differences. None the less, there are ways that we can encourage better communication in health care, especially between the health care provider, and the patient.…

    • 833 Words
    • 4 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Hcs/320 Health Communication Research Paper
    • 729 Words
    • 3 Pages

    Hcs/320 Health Communication Research Paper

    Different cultures perceive different messages in many ways. What may be allowed by one culture may not be permitted in another. In any conversation there may be a level of uncertainty and anxiety, but learning cultural differences and what is allowed can make for comforting conversation. Maintaining eye contact, not using hand gestures, or touch can allow room for healthy communication and for the patient to build trust. Asking questions, listening attentively to what is said and using your assessment skills while communicating can also help to ease the patient anxiety and to open up to you as their provider. “Patients are active agents who can influence the way health communication is conducted. For example, doctors are sometimes criticized for doing most of the talking in medical encounters. At the same time, however, patients are known to be particularly submissive around…

    • 729 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Rlt2 Task 3
    • 463 Words
    • 2 Pages

    Rlt2 Task 3

    In this regard, the area of major aspect for me is the racial stigma and discrimination encountered by patient. A number of patients may fear of discrimination due to ethnic differences and possess the perception of neglecting due to their social status. For this, the duty of the RN is to assure the patient that the care is not bounded by social factors. I will observe the problems of the patients reflecting their religious perceptions and cultural beliefs. By gaining knowledge and collecting sufficient data, I will disseminate care services that will be inclusive with the respect of my patient’s religious and cultural beliefs alongside ensuring their dignity. Another aspect will be the enhancement of my communication skills. I will engage myself in a healthy conversation with such patient as listening to them will not only builds trust but will assist me in making patients certain about the positive outcomes form a proposed…

    • 463 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    Interpersonal Influences: Strategies Used In Health And Social Care
    • 3827 Words
    • 16 Pages

    Interpersonal Influences: Strategies Used In Health And Social Care

    If you’re working in a health/care setting, communicating effectively is important. You have to make sure that the service user understands you so that they feel that they’re included. But as a professional, you cannot avoid that so you have to find a way to overcome it. There are different forms of barriers in communication and we are going to go through it…

    • 3827 Words
    • 16 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Culturally Competent Nursing Care
    • 194 Words
    • 1 Page

    Culturally Competent Nursing Care

    Thank you for feedback regarding the importance of therapeutic communication in delivering care. While conducting research, I stumbled upon an interesting website entitled Think Cultural Health designed by the U.S. Department of Health & Human Services (HHS); Office of Minority Health. The website contains a wealth of knowledge, promoting cultural competency in healthcare. One interesting feature is an e-learning program entitled Culturally Competent Nursing Care: A Cornerstone of Caring, which was created to provide health care professionals with the skills necessary to deliver cultural and linguistically competent care (U.S. Department of Health and Human Services, 2013). This e-learning course is a great resource for anyone looking…

    • 194 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Good Essays

    Cultural Awareness In Healthcare
    • 256 Words
    • 2 Pages

    Cultural Awareness In Healthcare

    New York City is rich with culture and tradition from around the world. Some of the major challenges I expect to face from working in this environment are the potential cultural divides that can exist between the patient and physician. Language barriers and societal disparities are among some examples that I expect to come across. The ability to be willing to view your patient as an individual, with their own customs and outlooks, forms a large role in building trust between the patient and provider. Though at times cultural differences can be detrimental in providing optimal care to the patient, the right mindset can significantly improve patient-physician cooperation. My multicultural heritage has given me the unique opportunity to interact empathetically with people from various cultural backgrounds.…

    • 256 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    Dental Hygienist Experience
    • 753 Words
    • 4 Pages

    Dental Hygienist Experience

    The usual people are outside on their morning cigarette break as they say to me in broken English, “ah back again for more teeth! Take them all. I want new ones”. I smile and say good morning, looking for my participant. After finding Carlos, my survey participant for the day, we head over to the sunroom to begin the survey on his perceptions on oral health, his hygienic routines, general health, and demographic information. What Carlos told me, and many other participants told me this summer, only offered a small window into what was going on with dental care and what was being done to provide services to those who cannot access it effectively? Was their barred access due to their language, ethnicity, income, or something else entirely? My father, a dental hygienist and educator at UConn Health, informed me about the correlation of dental care and overall health, and this summer I saw what he meant in full force. I saw many who had poor dental care combined with high cholesterol/blood pressure, diabetes, mental disorder, cancer, and at least one type of heart procedure done to them. Nutrition and education seemed to be a theme that I observed as well. Simply doing surveys, however, did not allow me to paint a full…

    • 753 Words
    • 4 Pages
    Good Essays
    Read More
  • Good Essays

    Vulnerable Population And Self-Awareness
    • 823 Words
    • 4 Pages

    Vulnerable Population And Self-Awareness

    I feel stress when I receive report, and find out my patient does not speak English. Most of these patients are Hispanic, and speak Spanish. I do feel relief when I hear the individual has family that speaks English with them, but this is not always the case. Nurses are taught not to utilize family members for translation purposes, but translators are not always immediately available. The lack of interpreters is a huge problem in America, and is an obstacle for the Hispanic population to overcome when seeking healthcare (Edward & Hines-Martin, 2015). When there is a communication barrier I fear there may be a delay in care, and I will not be able to provide adequate care for this individual because I will not know what they are saying. I could also be violating the patient’s privacy by having a family member translate information for me (Harkness & DeMarco, 2012). I will not know if they need pain medicine or have a new pain that needs assessing. Prior to the Affordable Health Care Act, I automatically assumed this population had no insurance. This caused me to believe that they were receiving free health care, which I ended up paying for with taxes. I was young back then, and believed negative biases of others as my…

    • 823 Words
    • 4 Pages
    Good Essays
    Read More

Related Topics