Developing Yourself as an Effective Learning and Development Practitioner
Title of unit
Developing yourself as an Effective Learning and Development Practitioner.
Learning Outcomes 1:- Understand the knowledge, skills and behaviours required to be an effective L&D practitioner
Activity 1
1.1
Write a report in which you:
Briefly summarise the HRPM (i.e. the 2 core professional areas, the specialist professional areas, the bands and the behaviours)
3, 4 & 5
1.2
Comment on the activities and knowledge specified within any 1 professional area, at either band 1 or band 2, identifying those you consider most essential to your own (or other identified( L&D role
6
Learning Outcomes 2:- Know how to deliver timely and effective L&D services to meet users’ needs
Activity 2
2.1
With reference to your own (or other identified) role, outline how an L&D practitioner should ensure the services they provide are timely and effective. You should include:
Understand customer needs (including examples of 3 different customers and 1 need for each, and explain how you would priorities conflicting needs)
7
2.2
Effective communication (include: examples of three different communication methods and the advantages and disadvantages of each)
7 & 8
2.3
Effective service delivery (including: delivering service on time, delivering service on budget, dealing with difficult customers, handling and resolving complaints)
8
Activity 1- 1.1:- Briefly summarise the HRPM (i.e. the 2 core professional areas, the specialist professional areas, the bands and the behaviours)
HR profession Map
This report summarise the CIPD HR profession Map. What the map is all about, how the map can be used in an HR, L&D function and its location within the CIPD website. The report will briefly detail the ten professional areas of the map, the eight behaviours and the four bands. Then it will look at
Developing yourself as an Effective Learning and Development Practitioner.
Learning Outcomes 1:- Understand the knowledge, skills and behaviours required to be an effective L&D practitioner
Activity 1
1.1
Write a report in which you:
Briefly summarise the HRPM (i.e. the 2 core professional areas, the specialist professional areas, the bands and the behaviours)
3, 4 & 5
1.2
Comment on the activities and knowledge specified within any 1 professional area, at either band 1 or band 2, identifying those you consider most essential to your own (or other identified( L&D role
6
Learning Outcomes 2:- Know how to deliver timely and effective L&D services to meet users’ needs
Activity 2
2.1
With reference to your own (or other identified) role, outline how an L&D practitioner should ensure the services they provide are timely and effective. You should include:
Understand customer needs (including examples of 3 different customers and 1 need for each, and explain how you would priorities conflicting needs)
7
2.2
Effective communication (include: examples of three different communication methods and the advantages and disadvantages of each)
7 & 8
2.3
Effective service delivery (including: delivering service on time, delivering service on budget, dealing with difficult customers, handling and resolving complaints)
8
Activity 1- 1.1:- Briefly summarise the HRPM (i.e. the 2 core professional areas, the specialist professional areas, the bands and the behaviours)
HR profession Map
This report summarise the CIPD HR profession Map. What the map is all about, how the map can be used in an HR, L&D function and its location within the CIPD website. The report will briefly detail the ten professional areas of the map, the eight behaviours and the four bands. Then it will look at
Bibliography: London: Institute of Management Foundation, 1997 Megginson, D David Farnham, (2011) Human Resource Management, in context with Strategy, insight and Solution (3rd Ed) Malcom Martin, Fiona Whiting and Tracy Jackson, (2011) Human Resource Practice