MGT 628 OPERATIONS MGT & MGT SYSTEMS
Tuan Zhang
Content
Overview 3
What is Global Supply Chain Risk? 3
Risk: A Daily Fact of Life in DHL 5
What is the DHL supply chain analysis ? 7
How can we reduce the supply chain risk? 8
DHL Managing Risks in Supply Chains. 10
DHL Resilience360 Risk Assessment 12
Supply Chain Visualization 12
Risk Exposure Mapping 13
Risk & Resiliency Assessment 13
Risk Mitigation Plans 14
DHL Resilience360 Incident Monitoring 15
Supply Chain Visualization 15
Risk Incident Monitoring 16
Conclusion 17
Reference 18
Overview
DHL Express is a division of the German logistics company Deutsche Post DHL providing international express mail services. Deutsche Post is the world's largest logistics company operating around the world. DHL is a world market leader in sea and air mail.
Over the last decade, many companies faced extreme supply chain challenges that stretched their capabilities to the breaking point. Both the preponderance of natural disasters and huge economic swings caused extreme challenges across the supply chain. These challenges have not diminished. Supply chains, which once functioned almost on autopilot, face many dangers today in both the global and the domestic market.
What is Global Supply Chain Risk?
Risks in a supply chain occur when unexpected events might disrupt the flow of materials on their journey from initial suppliers through to final customers. Internal risks appear in normal operations such as late deliveries, excess stock, poor forecasts, minor accidents, human error, faults in information technology. External risks appear from outside the chain such as earthquakes, hurricanes, wars, disease outbreaks, crime, terrorist attacks.
Effectively managing supply chain risk, while always important, is becoming increasingly critical. Companies are sourcing materials from an ever-expanding universe of suppliers, boosting the complexity of their supply chains. Chasing