In order to provide safety, it demands an effort of the entire facility as a whole. As stated in the IHI Open School Basic Modules, the four main characteristics are “psychological safety, active leadership, transparency, and fairness”. I would create a safe environment in the healthcare setting by addressing any concerns the patient and/ or staff may have, being respectful and open-minded. I would create an open door policy, promoting communication and offering knowledge to ensure quality care and patient safety. If a mistake or error was made, I would help the individual in resolving the situation to ensure patient safety first as well as documenting the incident and focus on methods of prevention with the staff. For example, if a nurse approaches me with a question on how to insert an NG tube, I will not belittle the person or make smart remarks because doing so will create a harmful environment. Instead, I would offer my assistance and knowledge to ensure patient safety. Afterwards, to ensure competency and confidence of staff, I wound coordinate a mandatory in-service on NG tube insertion and placement. As an active leader, I would actively listen to my staff, addressing their questions and concerns. As a leader, I must realize that individuals are different and have different perspectives and/or beliefs about certain issues and the only way to know that is to listen. In my…