Porter competitive forces model identifies five competitive forces that threaten a firm. These include: traditional competitors, new market entrants, substitute goods and services, suppliers and customers. The traditional competitors of eBay include: Amazon, Google, Yahoo!, Craigslist, Overstock and other major search engines like mamma.com, ask.com etc. These competitors are a constant threat to eBay. Entry into this industry is very easy because the internet is so widely used nowadays and it is almost basically free to start up an online auction website. Substitute goods and services include products provided by stores like Wal-mart, Target etc. These stores are also a threat to eBay because once stores like this have lower prices for goods; in my opinion, most buyers would rather buy from stores than online because of the lower prices. In the case of suppliers, eBay has a lot of suppliers because of its business processes therefore suppliers are a significant factor in the Porter’s competitive forces model. Customers have high power within the online auction industry because of their ability to easily switch to a competitor’s products or services. Also because all business transactions occur online, customers have access to all prices available instantly.
Concerning the business value chain, eBay has
References: Alison Rieple, (2008), "Strategic Management", 1st Edition, Published by Oxford University Press, UK Dipl.-Kff Dennis L. Prince, (2007), "How to sell anything on eBay... and make a fortune", Published by McGraw Hills, USA.