Marsheka Morgan
HHS 307
Jamie Kulage
December 13. 2010
Outline
Communication
A. Definition
B. Proper communication skills
Effective Communication
A. Definition
B. Proper Skills
C. How to improve effective interpersonal communication
Ineffective Communication
A. Definition
B. Inappropriate communication skills
C. Ways to help prevent ineffective communication
Effective vs. Ineffective Communication
A. Compare effective and ineffective skills.
Conclusion
Power Point
1. Effective vs. Ineffective Interpersonal Communication in Healthcare Setting
2. Communication
3. Effective Interpersonal Communication Skills
4. Ineffective Interpersonal Communication Skills
5. Issues/Problems in Communication
6. Solutions for Effective Communication
7. Techniques
8. References
The way communication works is seen better in the healthcare setting or in the working world altogether.. Communication is an important part of the healthcare setting. But at the same time it can also be misunderstood. So when dealing in any situation, whether its life or work. When it comes to the healthcare setting it is a lot of problems that are being faced. But one of the major problems in the healthcare is communication. As people try to take a better look at improving our healthcare setting this is the first thing that needs to be changed. Communication altogether has effective and ineffective parts.
Communication is a process in which information is passed and channeled and imparted by a sender to a receiver by the use of some medium. There are verbal means using language and there are nonverbal means, such as body language, sign language, eye contact, paralanguage, haptic communication, through media, graphic, sound, writing, and chronemics. After you understand what communication is then you can easily identify the proper ways of communication. The type of attitude that you bring to communication will
References: 1. Lee, J... (2010). Channels of Health Communications Used Among Korean and Asian Indian Older Adults. Social Work in Health Care, 49(2), 165. Retrieved November 23, 2010 2. Feeley, T., Smith, R., Moon, S., & Anker, A.. (2010). A Journal-Level Analysis of Health Communication. Health Communication, 25(6/7), 516. Retrieved November 23, 2010 3. Grossman, S... (2009, December). Talking about health: why communication matters Choice, 47(4), 720. Retrieved November 23, 2010, 4. http://www.newmedicalassistant.com/communication_skills.html 5. www.brainmass.com