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Effects of Technology on the Hr Function

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Effects of Technology on the Hr Function
“Critically analyse the ways in which the increasing application of technology at work have an effect upon the HR function.”
Word count: 3283
“Critically analyse the ways in which the increasing application of technology at work have an effect upon the HR function.”

Critically analyse the ways in which the increasing application of technology at work have an effect upon the HR function.
The use of technology within HRM has grown considerably within recent years with the majority of large organisations now using technology of some form within their HR function (CIPD, 2005). As HR becomes increasingly reliant on technology it is important to assess its effect upon the HR function.
Firstly, consideration will be given to definition of terms along with a description of the uses of technology within the HR function. Next the change in the structure of the HR profession that has developed alongside the emerging and growing use of technology will be addressed. The goals of the use of technology which have been afforded a significant amount of attention within the literature will then be outlined along with consideration of the realisation of these goals. In addition, the effect of shared service centres, which make significant use of technology, upon the role of HR practitioners will be addressed in conjunction with the views of HR practitioners themselves. Whilst little attention has been given to the situating of the use of technology in HR within a wider sociological perspective in the academic literature, an attempt will be made to consider the effect of technology upon HR within such a debate. Finally, conclusions will be drawn as to the impact of the use of technology upon the HR function.
It is firstly important to consider what is meant by the use of technology within the HR function. The term e-HRM is frequently used to refer to the use of technology within the HR function. The use of e-HRM varies enormously within organisations and may be used for



References: Ackroyd, K., Gordon-Dseagu, V. and Fairhurst, P. (2006) “Well-being and call centres”, Institute of Employment Studies, Brighton [online]. Available at: http://www.employment-studies.co.uk/pdflibrary/mp69.pdf (Accessed 21st November 2012) Attewell, P Baran, B. (1987) “The technological transformation of white collar work”, in Computer chips and paper clips, vol 2, H. Hartmaan, ed., Washington DC, National Academy Press. Berger, S. and Piore, M. (1981) Dualism and discontinuity in industrial societies, Cambridge, Cambridge University Press. Blauner, R. (1964) Alienation and freedom, Chicago, IL, University Chicago Press Bondarouk, T.V Braverman, H. (1974) Labor and Monopoly Capital, New York, Monthly Review Press Broderick, R CIPD (2007) HR and Technology: beyond delivery, London, CIPD Daniel, W.W Edwards, R.C. (1979) Contested Terrain: The transformation of the workforce in the twentieth century, New York, Basic Books. Friedson, E. (1986) Professional Powers, Chicago, IL, University Chicago Press. Grensing-Pophal, L. (2001). HR and the corporate intranet: Beyond “brochureware.” SHRM White Paper. [online]. Available at: www.shrm.org/hrresources/whitepapers_ published/CMS_000212.asp (Accessed 10th November 2012) Hodson, R Kettley, P. and Reilly, P. (2003) An introduction to e-HR, Report 398, Institute of Employment Studies, Brighton. [online]. Available at: http://www.employment-studies.co.uk/pubs/summary.php?id=398 (Accessed 21st November 2012) Kinnie, N Piore, M. J. and Sabel, C. (1984). The Second Industrial Divide, Basic Books Reddington, M Roberts, B. (2002a) “Processes first, technology second”, HR Magazine, 47(6), pp.40–45 [online]. Available at: http://ezproxy.napier.ac.uk:2334/docview/205055528/13A949D14A83A5EDC2E/17?accountid=16607 (Accessed 21st November 2012) Rose, E Shirvastava, S. and Shaw, J.B. (2003) “Liberating HR through technology”, Human Resource Management, 42 (3), pp. 201-222 [online]. Available at: http://ezproxy.napier.ac.uk:2299/doi/10.1002/hrm.10081/pdf (Accessed 10th November 2012) Snell, S Strohmeier, S. (2007) “Research in e-HRM: Review and Implications”, Human Resource Management Review, 17, pp.19–37 [online]. Available at: http://wed.siu.edu/faculty/CSims/560/e-HRM%20Research.pdf (Accessed 10th November 2012) Tannenbaum, S Ulrich, D. (1997) Human resource champions: the next agenda for adding value and delivering results, Boston, Harvard Business School Press Watson Wyatt Worldwide (2002) eHR: Getting results along the journey [online] Zuboff, S. (1988) In The Age of the Smart Machine. The Future of Work and Power, Oxford, Heinemann Professional Publishing Ltd.

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