CAUSES OF INDUSTRIAL DISPUTES page 5
Effects of Employee Dissatisfaction & Its Effect on an Organization page 13
The Effects of Employee Turnover on Remaining Employees page 14
Solutions to Industrial Discontent page15
Conclusion page24
References page 25
Introduction
Industrial unrest is a disturbed state; disquietude sometimes amounting to insurgency´. It is also manifestation of mankind’s eternal struggle for improvement. Unrest is an active and not a passive condition; it is antipodal to despair because it is coupled with a hope and expectation that the cause of dissatisfaction can be remedied, or at least alleviated. If the condition of workers is so precarious that they have to hope for betterment, their feeling of upper desire can be and usually are ignored by others, since it is a characteristic of any society to maintain the status quo until forced to change by overt expressions of unrest. Because it is dynamic industrial unrest thrusts itself upon the attention of the community and there by becomes a problem. But it is not in itself a destructive force; its final effect depends upon what is done about it.
. Causes of Industrial Discontent The causes of industrial disputes can be broadly classified into two categories: economic and non-economic causes. The economic causes will include issues relating to compensation like wages, bonus, allowances, and conditions for work, working hours, leave and holidays without pay, unjust layoffs and retrenchments. The non economic factors will include victimization of workers, ill treatment by staff members, sympathetic strikes, political factors, indiscipline etc. 1.GRIEVANCE Grievance means any type of dissatisfaction or discontentment arising out of factors related to an employee’s job which he thinks is unfair. A grievance arises when an employee feels that something has happened or is