Case Study
Outline the knowledge, understanding and skills required to enable a whole systems approach to equality, diversity and inclusion. Please ensure you include all of the assessment criteria, some of which will have already have been covered by the worksheets.
Your case study needs to reflect your actual work settings and you will need to upload examples of the systems and process within your workplace to promote equality and diversity.
Examples must include some of the following: * Policies (only key points, not the whole policy) * Documentation used to record reported incidents of discrimination * Literature / brochures etc depicting inclusion
Case Study I had observed that a Muslim member of staff never had any eye contact with female colleagues or service users when he was talking to them. I was concerned that this would impact on his relationships. He did have direct eye contact with male colleagues.
Conclusion
We always want to respect the cultural perspective of others. However, in this context there are certain ‘non-negotiables’ we need to consider. Employees are required to treat all people with respect. This includes colleagues and service users, regardless of any aspect of their social identity. HC-One has an equalities policy which covers all employees and requires them not to discriminate on any aspect of social identity, including gender. Refusing to have eye contact with women could be considered discriminatory. There is a legal framework around sex discrimination that would prevent an individual directly treating someone less favourably on the grounds of their gender. It is not acceptable for an individual to use one aspect of their social identity to discriminate against another person because of an aspect of their social identity. As a practical way forward I felt that to meet with the staff member and discuss my concerns with him and my expectations regarding his