Term
Definition
Example adjoining rooms hotel rooms that are next to each other
If you want we can book your parents in an adjoining room. connecting rooms adjacent hotel rooms with a door opening between them
Would you like me to book your children in a connecting room. amenities local facilities such as stores and restaurants
We are located downtown, so we are close to all of the amenities. bellboy a staff member who helps guests with their luggage
The bellboy will take your bags to your room for you. book (v) arrange to stay in a hotel
I can book your family in for the weekend of the seventh. booked full, no vacancies
I'm afraid the hotel is booked tonight. check-in (v) go to the front desk to receive keys
You can check-in anytime after four o'clock. check-out (v) return the keys and pay for the bill
Please return your parking pass when you check-out. complimentary free of charge
All of our rooms have complimentary soap, shampoo, and coffee. cot, rollaway bed a single bed on wheels that folds up
If you need an extra bed, we have cots available. damage charge money a guest owes for repairs to hotel property (when caused by violent or careless acts)
We will have to add a damage charge for the hole you put in the wall. deposit amount paid ahead of time to secure a reservation
You will not receive your deposit back if you cancel. double bed a bed large enough for two people
They are a family of four, so give them a room with two double beds. floor a level of the building
The swimming pool is on the main floor. front desk, reception the place where guests go to check in and out and to get information
Towels are available at the front desk. guest a person that is staying at the hotel
Our washrooms are for guests only. housekeeping, maid staff members that clean the rooms and linen
Put a sign on the door if you want housekeeping to come in and change the sheets on the bed.
ice