Evaluating Business Communication
Evaluating Business Communication
Christina M. Canfield
BCOM/230
Tammie Holland
February 10, 2013
Evaluating Business Communication Learning Team B was assigned to write four types of business communications. The four types of communication learning team B selected to do was text message between John Smith (accounting manager) and John’s accounting peers, an email between Mark (sales manager) and Beth (staff accountant), letter between Dana (marketing manager) and John, and a Memorandum between John and his CEO. Each communication is catered to the audience the communication is being sent to. To evaluate these communications there are several questions to ask, which the following are:
1. How well did the communication convey the intended message?
2. Would another type of communication been more appropriate? Why?
3. Is the communication at the appropriate level for the intended audience?
4. How did the leadership styles in of the personal affect the communication within the group?
5. What changes (if any) would be recommended to improve the communique?
6. What are the ethical implications of the information being shared?
7. Does the communication share too much information?
8. Does the communication share too little information?
9. How does considering the ethical implications affect the evaluation?
Text Message The first communication learning team B created was a text message between John Smith and his accounting peers. The text message did convey to John’s peers that they have a job to do. The text message also tells John’s peers what needs to be done to complete the project. An inner department e-mail would be a better choice with this type of communication. A text message is alright for just chatting with friends but an e-mail is more formal and also can be copied or saved if needed by John’s peers. The text message is appropriate for the intended audience. John’s leadership style is
Christina M. Canfield
BCOM/230
Tammie Holland
February 10, 2013
Evaluating Business Communication Learning Team B was assigned to write four types of business communications. The four types of communication learning team B selected to do was text message between John Smith (accounting manager) and John’s accounting peers, an email between Mark (sales manager) and Beth (staff accountant), letter between Dana (marketing manager) and John, and a Memorandum between John and his CEO. Each communication is catered to the audience the communication is being sent to. To evaluate these communications there are several questions to ask, which the following are:
1. How well did the communication convey the intended message?
2. Would another type of communication been more appropriate? Why?
3. Is the communication at the appropriate level for the intended audience?
4. How did the leadership styles in of the personal affect the communication within the group?
5. What changes (if any) would be recommended to improve the communique?
6. What are the ethical implications of the information being shared?
7. Does the communication share too much information?
8. Does the communication share too little information?
9. How does considering the ethical implications affect the evaluation?
Text Message The first communication learning team B created was a text message between John Smith and his accounting peers. The text message did convey to John’s peers that they have a job to do. The text message also tells John’s peers what needs to be done to complete the project. An inner department e-mail would be a better choice with this type of communication. A text message is alright for just chatting with friends but an e-mail is more formal and also can be copied or saved if needed by John’s peers. The text message is appropriate for the intended audience. John’s leadership style is