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Eviction Assistance Case Study

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Eviction Assistance Case Study
BGE/ Eviction Assistance
Introduction
The Light House offers BGE/Eviction assistance to its community members, every first and third Tuesday of the month, at 6 PM. There are two sign-in sheets placed at the front desk. The case workers prepare vanilla folders with forms for every community member that’s served.
Background
There are community members in Anne Arundel County who struggle with bills, and they are at the point of being evicted or getting their basic services shut off. Light House believes that homelessness can be prevented through assisting lower class community members with BGE and Eviction notices.
Description
When the community members enter the building, they are asked to sign in and provide the required documentation before they can proceed any further.
If they are seeking BGE assistance, they will have to provide the case worker with a:
• BGE turn off notice (See Figure 1)
• Photo ID (driver’s license, passport, etc.)
• Social security card
• Promissory note (may have more than one)
If they are seeking eviction assistance, they will have to provide a:
• Eviction notice
• Photo ID (driver’s license, passport, etc.)
• Social security card
• Promissory note (may have more than one)
…show more content…
The vanilla folder will contain two forms for the community members to complete. They will be asked to take a seat, so the case workers can repeat the process with other community members. Once the 25th community member has signed in, the case workers will stop offering assistance, because the limit is 25 people. The light house believes in serving as many community members as it can, therefore, they can only be assisted once a year. Although, eviction is a different service than BGE, therefore, a community member who was assisted for BGE can come back the same year and get assisted with

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