1.1
Getting to know each other
Obtaining and receiving information
Expressing and sharing ideas, feelings, wishes, preferences and needs
1.2
Team work, Participation, Support, Trust, Empathy, Understanding, Recording and reporting, Service provision.
2.2
Beliefs, values, culture, methods, ways i.e. Written words, eye contact, facial expressions, touch, vocabulary, pitch.
3.1
Words and phrase that mean one thing to one person may mean something completely different to another. Also words that mean one thing in one language may mean something different in another language for example Spanish and Italian are different languages but there are a lot of words that mean the same thing in both languages the same as …show more content…
translation services, interpreting services, speech and language services, advocacy services
4.1
Confidentiality is closely interwoven with the concept of privacy. Every individual has the right to privacy. Privacy requires that facts or information which have been shared by someone with another party remain private and are not disclosed without the permission of the person who gave them. Keeping information private and safe, passing on private information with the individual’s permission, only passing on information to others who have a right to it and need to know it.
4.3
Confidentiality should where possible always be observed if your role is a privileged one e.g., law, medicine, social services etc. However, where there is a duty of care, disclosure should take place specifically in relation to child protection, terrorism and duty of care to protect the individual. The dichotomy or tension is when you through your professional role know something, but it does not fall into the above category, and must therefore maintain professional