Preview

Korean Air 7-S Analysys

Powerful Essays
Open Document
Open Document
4268 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Korean Air 7-S Analysys
Organizational Behavior Team Report 7-S Analysis, Key Problems and Recommendations for ‘Korean Air Line’

Group 7

1. Executive Summary Korean Air Lines was established with private capital in 1948. Since the company’s deficit had been increased, it changed into a public corporation. Han Jin Corporation, however, took over the control of the company to reduce operational problems such as growth of debts in 1969. At that time, the assets they had were only 514 employees, 1 jet, 7 propeller planes, regular domestic flight route and regular foreign flight route between Korea and Japan. Korea Air Line have grown constantly and become a global airline company. Starting with a route for Bangkok, they have expanded their international routes. They got lowest rank on the quantity of shipment among Asia companies but they became among top 4 air line company in the area of carrying freight. In 2006, They were on the top around worlds in the area of carrying passengers for two consecutive years. In addition, the company has expanded their business area to production of flight, airline food, hotel, service academy and so on. Their assets in 2009 were 126 flights, 13 cities in domestic line, 38 nations and 104 cities in foreign line.

2. Table of Contents 1. Executive Summary 2. Table of Contents 3. Overview of project 3.1 Purpose of Project 3.2 Method for Conducting Case Analysis 4. Discussion of McKinsey 7-S 4.1 Strategy 4.2 Structure 4.3 Systems 4.4 Style 4.5 Shared Values 4.6 Skills 4.7 Staffing 5. Verified Key-Problem-Statements 5.1 Problem : “Structure and system of communication not aligned with share value” 5.2 Problem: “Structure and system of maintenance not aligned with strategy and share value” 5.3 Problem: 6. Recommendations 6.1 Recommendation for 6.2 Recommendation for 6.3 Recommendation for 7. Appendices 7.1

You May Also Find These Documents Helpful

  • Powerful Essays

    Fedex Analysis

    • 3660 Words
    • 15 Pages

    FedEx is the world leader in transportation and logistic industry. It was founded in 1971 as…

    • 3660 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    In this report, we are going to relate Air Asia Berhad with the discussion we have selected. We are using the annual report of 2007 and 2008 to make a comparison related with the topic.…

    • 1958 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Today the airline industry is still growing. The number of companies and organisations in this industry is 91 airlines which run from the UK to all different countries around the world. Some of the biggest advertising names are in the airline industry such as “Virgin” and “British Airways” these names are known worldwide and bring in a lot of money everyday. “Easyjet” is another example of a huge airline within the industry and brings in a lot of money and customers every day. The airline industry’s size has grown over the last couple of years because of people buying planes and making there own companies trying to make there company be the cheapest and fastest business within the industry.…

    • 548 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    SWOT ANALYSIS

    • 507 Words
    • 3 Pages

    The largest airline in the Middle East and one of the growing brands in the world,…

    • 507 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Project Plan Auction Management System [pic] Group 1 Document History |Description |Date |Author |Reviewer |Status | |Project Plan version 0.1 |31.08.2010 |All members | |Draft | |Project Plan version 1.0 |07.09.2010 |All members | |Final | |Project Plan version 1.1 |09.09.2010 |All members | |Final | |Project Plan version 1.2 |22.09.2010 |All Members | |Draft | |Project Plan version 2.0 |23.09.2010 |All Members | |Final | | | | | | | Table of Contents Document History 2 Table of Contents 3 Purpose of this document 4 1. Project Statement 5 1.1 Formal client 5 1.2 Project team 5 1.3 Current situation 5 1.4 Project Goal 5 1.5 Selected approach 6 1.6 Project product 7 1.7 Project deliverables 7 1.8 Project non deliverables 7 1.9 Project constraints 7 Delivery Constraints 7 Operating System 7 Environment 7 2. Phasing 8 2.1 Phase I: Initiative phase 9 2.2 Phase II: Definition phase 9 2.3 Phase III: Design phase 10 2.4 Phase IV: Realization phase 10 2.5 Phase V: Transfer phase 11 2.6 Client Planning 11 3 Management Plan 12 3.1 Money 12 3.2 Skills 12 3.3 Quality 12 3.4 Risks 13 3.5 Information 13 3.6 Organization 14 3.6.1 Internal Structure 14 3.6.2 External Structure 15 3.6.3 Project Roles and Responsibilities 15 Appendix 1: 16 Purpose of this document…

    • 2231 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    shipping case study

    • 2945 Words
    • 3 Pages

    is one of the leading companies in the airline industry, however, it also suffer from the high cost…

    • 2945 Words
    • 3 Pages
    Better Essays
  • Best Essays

    Air Industry Analysis

    • 4028 Words
    • 17 Pages

    The global airline industry provides transportation to virtually every corner of the world. The airline companies employ many people, hold multi-billion dollar equipment inventory, and generate billions of dollars in yearly gross revenue. It facilitates economic growth, world trade, international investment and tourism. However, the industry can be very vulnerable to government regulations, economic influences, extreme weather events and geopolitical factors such as war and terrorism.…

    • 4028 Words
    • 17 Pages
    Best Essays
  • Powerful Essays

    Sia Case Study

    • 9104 Words
    • 37 Pages

    References: Air France KLM 2010, viewed 25 July, 2010, . Allen, R., 1990. SIA: Take-off to Success. Singapore: Tien Wah Press. British Airways, 2010. Annual Report 2009/10. Available at: http://www.britishairways.com/cms/global/microsites/ba_reports0910/financial/notes/note3.html [Accessed 25 July 2010]. Chan, D., 2000. The Story of Singapore Airlines and the Singapore Girl. Journal of Management Development, 19(6), 456-472. Chang, Z.Y. Yeong, W.Y. & Loh, L., 1996. The Quest for Global Quality. Singapore: Addison-Wesley Publishers Ltd. Channel News Asia, 2010. SIA reinstates 8 flights to and from Europe. 21 April. Available at: http://www.channelnewsasia.com/stories/singaporelocalnews/view/1051576/1/.html [Accessed 6 May 2010]. China Eastern Airlines 2010, viewed 25 July, 2010, . Cathay Pacific, 2009. Annual Report 2009. Available at: http://downloads.cathaypacific.com/cx/investor/annualreports/2009_annual-report_en.pdf [Accessed 25 July 2010]. Davies, R.E.G., 1997. Airlines of Asia Since 1920. Great Britain: Putnam Aeronautical Books. Emirates, 2010. Annual Report 2009-2010. [Online] Available at: http://www.theemiratesgroup.com/english/facts-figures/annual-reports.aspx?TYPE=ANNUALREPORT [Accessed 25 July 2010]. Heracleous, L. Wirtz, J., 2009. Strategy and Organization at Singapore Airlines: Achieving sustainable advantage through dual strategy. Journal of Air Transport Management, 15, pp.274-279. Heracleous, L. Wirtz, J. & Pangarkar, N., 2009. Flying High in a Competitive Industry. Singapore: McGraw-Hill Education (Asia). International Air Transport Association, 2010. Annual Report. [Online] Available at: http://www.iata.org/pressroom/Documents/IATAAnnualReport2010.pdf [Accessed 25 July 2010]. International Air Transport Association, 2010. IATA Financial Forecast Presentation 2010. [Online] Available at: http://www.iata.org/whatwedo/Documents/economics/Industry-Outlook-PresentationJune2010.pdf [Accessed 25 July 2010]. Margot Sutherland and Bruce McKern, 2004. Singapore Airlines: Global Challenges. Case IB-34, Stanford Graduate School of Business. Othman, Z., 2010. ‘SIA will not fly if it is not safe’. Today, 20 April. Available at: http://www.todayonline.com/Singapore/EDC100420-0000100/SIA-will-not-fly-if-it-is-not-safe [Accessed 6 May 2010].…

    • 9104 Words
    • 37 Pages
    Powerful Essays
  • Powerful Essays

    Flat Cargo Berhad Presented by: Presented to: ABDUL RAHMAN BIN YAACOB AC088467 AFIFAH BINTI HALIM AC088398 MAZIAH BINTI MOKHTAR AC088445 MOHAMMAD AZWAN BIN BASHIRUN AC088323 MOHD ZUBAIR BIN NOR AZMAN AC086470…

    • 2096 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    Kingfisher Airlines

    • 271 Words
    • 2 Pages

    A.K. Ravi Nedungadi Diwan Arun Nanda Mr. V.K. Rekhi Dr. Naresh Trehan  Mr. Rup Pillai Management Team Kingfisher Airlines is led by a dynamic, extremely talented andexperienced team: Board of Directors  Dr. Vijay Mallya, Chairman & CEO  Mr. Subhash Gupte, Vice–Chairman, The UB Group  Mr. Piyush Mankad  Mr. A.K. Ravi Nedungadi  Diwan Arun Nanda  Mr. V.K. Rekhi  Dr. Naresh Trehan  Mr. Rup Pillai Operating Team  Mr. A. Raghunathan, Executive Vice President and Chief Financial Officer  Mr. Hitesh Patel, Executive Vice President  Mr.Rajesh Verma, Executive Vice President  Captain D D Gandhi, Vice President – Operations  Chandrashekhar Nene, Vice President – IT  Mr. C.S. Tomar, VP- Engineering & Maintenance  Bharat Raghavan, Assistant Vice President - Legal andSecretarial  Ms. Rubi Arya, Assistant Vice President HR  Mr. Ajit Bhagchandani, General Manager - In-Flight-Services  Mr. Ashwani Khanna, General Manager - Airport Services  Mr. Bhupesh Joshi, General Manager – Airports  Capt Jesudasan, Chief Examiner  Captain K. Ravindran, General Manager - Flight Safety  Major Leslie Ojjit Missal, General Manager – Security  Mr. Ratan Ratnakar, General Manager - Revenue Optimization  Mr. Sanjay Bahadur, General Manager - Corporate Affairs  Mr. Shailesh Borkar, General Manager – Finance  Mr. Umesh Rindani, General Manager - Revenue Accounts  Mr. S.K. Ghorai, General Manager - Quality Control  Captain Sanjeev Marwah, GM-Flight Ops (A320)  Capt PA Bhushan, GM-Flight Operations (ATR)  Mr. Gaurav Rathore, General Manager - Quality & GuestCommitment  Mr. Vijay Nair,…

    • 271 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Cebu Pacific Paper

    • 3063 Words
    • 13 Pages

    Cebu Pacific Air gives importance to customer value, and addresses it by providing hassle-free online reservations, on-time flights, comfortable flying experience, etc. Named as the "World's Number One Airline" by an e-newsletter, the airline has been growing and has continued to make its mark in the Philippine airline industry. Its emphasis on the importance of the customers has helped Cebu Pacific Air to be successful in proving that it is indeed one of the top airlines in the country.…

    • 3063 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    Swot Analysis Of Air Asia

    • 1973 Words
    • 8 Pages

    AirAsia spearheaded ease airfares in Asia and is presently as of now the biggest low toll, no nonsense aircraft in Asia. It is too one of the biggest aircrafts in all of Asia regarding travellers conveyed. AirAsia has moreover been voted the World’s Best Low Cost Airline in 2009 and 2010. AirAsia Berhad is as of now situated in the Low Cost Carrier Terminal (LCCT), Kuala Lumpur. Worldwide Airport (KLIA), Sepang. Its partner carrier - AirAsiaX, is likewise situated at the LCCT and offers operational offices with AirAsia Berhad. The aircraft was built up by a Malaysian combination in 1993 and started operations in 1996. In December 2001, with the aircraft intensely owing debtors, AirAsia was obtained by Tony Fernandes of Tune Air Sdn. Bhd. at the cost of RM1. As a feature of the buy, Tony likewise took up the RM40million obligation. Under the authority of Tony Fernandes, the aircraft was flying high in 2002 and propelled its new course that year. In 2003, a moment center point was opened in Senai International Airport, Johor Bahru, and in addition the airline’s lady global flight to Bangkok. After that the just place AirAsia was setting out toward is up, as the Thai and Indonesian auxiliaries were set up and also the initiation of flights to Indonesia, Macau, China, Philippines, Vietnam and Cambodia in 2005. AirAsia now travels to all ASEAN countries, an awesome segment of Asian nations that incorporate India, Iran, Sri Lanka and Bangladesh; and additionally to the United Kingdom, France, Japan, Korea and Australia by means of AirAsiaX. In 2011, we are setting up another AirAsia center in the Philippines and are well in transit in setting up other comparative operations somewhere else in the locale before…

    • 1973 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Business Health Check

    • 3137 Words
    • 13 Pages

    HongKong Airlines’ objective is to strive to innovate and make the travel experience more enjoyable for passengers. However, the company is facing quite a lot of difficulties on its business.…

    • 3137 Words
    • 13 Pages
    Powerful Essays
  • Satisfactory Essays

    Award Korean Air

    • 320 Words
    • 2 Pages

    1. Citation: Gladwell,Malcolm. Outliers: The Story of Success. New York: Little, Brown and Company, 2008. Pp. 177-200.…

    • 320 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Bel Air Asia

    • 318 Words
    • 2 Pages

    I. The Air Asia Airlines has improved a lot in the way of their services, facilities toward their customers. According to customers review that have flown Air Asia, the service was friendly and efficient, right people with right attitude and training. The female attendants looked stunning in tight fitting red uniforms. The customers were pleasantly surprised when they know that the on-board menu had a good variety of meals for only RM15 and have plenty of drinks and snacks too. In my opinion, the excellent condition of the services where the seats were leather and comfy may resulted the total number of passengers from lower to higher percentage and also will rated as “The Best Airlines”. Most of the people tend to choose Air Asia Airlines and for those that have flown with Air Asia are about to take flight with Air Asia again for their journey than other Airlines such as MAS Airline, Firefly and many…

    • 318 Words
    • 2 Pages
    Satisfactory Essays