factors of conflicts in construction industry

Contents

FACTORS OF CONFLICT AND DISPUTE IN CONSTRUCTION INDUSTRY

1.0 MAIN RESEARCH TITLE

Factors of Conflict and Dispute in Construction Industry

ABSTRACT
Today‘s construction projects become more complex in nature. The complex, relational and lengthy process of designing and building makes construction a process in which disputes are virtually ensured. Furthermore, the involvement of multidisciplinary in the construction project also leads to conflicts among the parties. It seems that conflict and disputes are inevitable to the construction industry especially when most of construction projects are facing with so many uncertainties. Conflict seems to be very synonym with construction projects and giving the impressions of problems includes in increasing project cost, project delays, reduce productivity, loss of profit or damage in business relationships. The main goal of this paper is to overview the factors of conflict in construction industry. The study highlighted three (3) types of conflict factors which are conflict factors due to behavioral problems, contractual problems and technical problems. Factors of conflict due to behavioral factors includes reluctant to check for constructability, clarity and completeness and poor communication among project team. Meanwhile the factors of conflict which is due to contractual problems are such as late giving of possession, delay interim payment from client and unclear of contractual terms. Whereas, contractor fails to proceed in a competent manner and late instructions from architect or engineer are the factors of conflict which arise due to technical problems. This paper was hoped to be guidance for conflict management in future construction projects.

2.0 LITERATURE REVIEW

2.1 DEFINITION OF CONFLICT AND DISPUTE

Conflict is doubt or questioning, opposition, incompatible behavior, controversy or antagonistic interaction and disputes is one of the range of events considered as

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