Fast Fit Case Study
General Question
1. Mark the main flows of goods and money in the diagram (above) and employ a key or table of descriptive elements to explain your answer (i.e., more than just two words). [Note: you can complete the drawing in PowerPoint and then copy/paste if that is easier for you.]
Key Symbol | Explanation | Blue: Flow of Goods | HQ sends orders to the supplier notifying them of the quantity of goods that needs to be sent to the warehouse. When the supplier receives these orders, they then send the goods to the warehouse. From there, the warehouse records and sends the appropriate amount of goods to the store. And from the store, the goods are sold to the customer. | Red: Flow of Money | From the store, the customer will buy the goods. The store will hold on to the money until a certain amount has been reached, at which point, it will be sent to HQ. HQ will place the money in banks or some sort of storage. HQ will use the money raised from the stores to pay the supplier for the goods that they need to fill its orders. |
Customer Questions
2. a) List the specific items of information that are usually gathered at the POS (Point of Sale terminal or cash register) and recorded when a customer checks out (excluding obtaining the identity of the customer which is covered in Q3)? [list of items] a. List of items i. Type of good purchased (Clothing, equipment, etc.) ii. The price of individual good iii. Number of items purchased iv. Total amount spent during trip v. Method of payment (Cash, debit, credit, etc.)
b) What are three important uses of this information at the store by the store manager and by headquarters management – a total of six uses?
See the table below:
Role | Important Uses | Store Manager | Can inform HQ on trending items and items that are not selling as well. | | Control over in-store inventory. Can tell HQ which items are running low in the inventory and which items there
1. Mark the main flows of goods and money in the diagram (above) and employ a key or table of descriptive elements to explain your answer (i.e., more than just two words). [Note: you can complete the drawing in PowerPoint and then copy/paste if that is easier for you.]
Key Symbol | Explanation | Blue: Flow of Goods | HQ sends orders to the supplier notifying them of the quantity of goods that needs to be sent to the warehouse. When the supplier receives these orders, they then send the goods to the warehouse. From there, the warehouse records and sends the appropriate amount of goods to the store. And from the store, the goods are sold to the customer. | Red: Flow of Money | From the store, the customer will buy the goods. The store will hold on to the money until a certain amount has been reached, at which point, it will be sent to HQ. HQ will place the money in banks or some sort of storage. HQ will use the money raised from the stores to pay the supplier for the goods that they need to fill its orders. |
Customer Questions
2. a) List the specific items of information that are usually gathered at the POS (Point of Sale terminal or cash register) and recorded when a customer checks out (excluding obtaining the identity of the customer which is covered in Q3)? [list of items] a. List of items i. Type of good purchased (Clothing, equipment, etc.) ii. The price of individual good iii. Number of items purchased iv. Total amount spent during trip v. Method of payment (Cash, debit, credit, etc.)
b) What are three important uses of this information at the store by the store manager and by headquarters management – a total of six uses?
See the table below:
Role | Important Uses | Store Manager | Can inform HQ on trending items and items that are not selling as well. | | Control over in-store inventory. Can tell HQ which items are running low in the inventory and which items there