Folgers Competitive Process

1. Folgers is likely to use repetitive process. This is mostly because they have standardize products with a variety of options. Another reason why we believe Folgers uses repetitive process is their practice of mass production. We noticed that Folgers has about 550 employees, but it also has multiple manufacturing operations, making us assume these employees are not required to have significant skill in order to produce products. We believe that Ohori uses batch processing because they are a small-capacity company and their products are customized. They are a low-volume company because each batch is 30 pounds or less, meaning their workers must be highly skilled.

2. The goal of Folgers repetitive process is to produce their products on a large scale at a low cost. By following this motto, Folgers focuses on having their customers experience the coffee from the comfort of their home. So, by focusing on a specific customer experiences allows them to use the repetitive process appropriately. Ohori’s uses batch processing for the goal of providing superior quality and taste to its customer, as well as enhancing the customer experience. Since Ohori is a small shop, they depend on humans for the quality of their product, not computer. In order to maintain excellence in their shops, they rely on their employees to give their all in order to not only produce great products, but also make
The operations layout will be different of Ohori’s and Folgers. Ohori’s is process layout, which means that they have functional grouping of activates. We believe they have a process layout because they match up with the qualities of process layouts, which are: varied, made to order products, low volume, large storage space, and a fluctuating demand. Folgers fits more under product layout, as they have more sequential arrangements of activities. The qualities of a product layout include: standardized, made to stock products, high volume, small storage space, and a stable