Marketing Ethics
I. Introduction
II. Literature Review
III. Recommendations & Implications for Marketing Managers
IV. Conclusion
V. Sources
INTRODUCTION
“For seven years the Ford Motor Company sold cars in which it knew hundreds of people would needlessly burn to death.” Mark Dowie, Author of Pinto Madness (8)
One of the biggest automotive news stories in the latter part of the 1970’s dealt with tales of exploding Ford Pintos and the considerable awards civil court juries were presenting to victims of accidents involving the cars. Ford produced the Pinto automobile from 1971 to 1980. Initially the car sold well, but a defect in the early models made Pintos prone to leaking fuel and catching on fire after relatively low-speed, rear-end collisions. The Pinto’s gas tank was located behind the rear axle. A rear-end collision of about 28 miles per hour or more would crush the car’s rear end, causing the tank to split and the filling pipe to break loose. It had been proven that spilled fuel and sparks from the crash caused fires that produced fatalities or serious burns. Was Ford aware of the potential problems in the framework of the Pinto? Was there an easy, inexpensive way to fix these problems? Was the Pinto fire controversy a lot of hype, or had Ford truly discounted human lives in order to save a few dollars? If Ford management really placed marketing considerations above safety, was that objective ethical and are members of management morally responsible for the preventable Pinto fire deaths? In the following paper, several sources will be used to enlighten the reader as to the controversy surrounding the Ford Pinto, facts and myths, and how Ford chose to market the Pinto in light of the knowledge they held regarding the flawed engineering makeup of the automobile.
LITERATURE REVIEW Ford introduced the Pinto in the 1971 model year as competition to the small, affordable cars of the
Cited: 1. Law & Valuation Papers, 1999: The Ford Pinto Case, www.wfu.edu 2 3. Journal of International Business Ethics, Vol.1, No. 1, 2008 4 8. Mark Dowie, Pinto Madness, Mother Jones 18 (Sept./Oct. 1977) 9